| Datum prijs | 31 aug. 1994 |
|---|---|
| Originele taal | Engels |
| Begeleider | Jan M. Smits (Afstudeerdocent 1) & J. de Stigter (Afstudeerdocent 2) |
Citeer dit
- Standard
The measurement of customer satisfaction by application of a quality of service indicator
Scriptie/Masterproef: Master