Workflow management systems + swarm intelligence = dynamic task assignment for emergency management applications

H.A. Reijers, M.H. Jansen-Vullers, M. Muehlen, zur, W. Appl

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/CongresprocedureConferentiebijdrageAcademic

28 Citaten (Scopus)
239 Downloads (Pure)

Samenvatting

The assignment of tasks to human performers is a critical component in people-centric business process management systems. Workflow management systems typically assign work items using strategies that only consider qualified resources. There are, however, situations, where this approach falls short. For instance, in emergency response situations, tasks need to be carried out by resources that are available immediately, even if they do not match all skill requirements. This paper compares the performance of a set of six task assignment mechanisms for workflow applications using a scenario from the emergency management domain. In particular, we develop and simulate assignment strategies inspired by stimulus/response models derived from swarm intelligence, and benchmark these strategies against conventional task assignment strategies. Our findings show that swarm intelligence-based approaches outperform the traditional assignment of tasks in ad-hoc organizations, and that workflow-based emergency management systems could benefit significantly from these novel task assignment strategies.
Originele taal-2Engels
TitelProceedings of the 5th International Conference on Business Process Management (BPM 2007) 24-28 September 2007, Brisbane, Australia
RedacteurenG. Alonso, P. Dadam, M. Rosemann
Plaats van productieBerlin
UitgeverijSpringer
Pagina's125-140
ISBN van geprinte versie978-3-540-75182-3
DOI's
StatusGepubliceerd - 2007
Evenement5th International Conference on Business Process Management (BPM 2007) - Brisbane, Australië
Duur: 24 sep 200728 sep 2007
Congresnummer: 5

Publicatie series

NaamLecture Notes in Computer Science
Volume4714
ISSN van geprinte versie0302-9743

Congres

Congres5th International Conference on Business Process Management (BPM 2007)
Verkorte titelBPM 2007
Land/RegioAustralië
StadBrisbane
Periode24/09/0728/09/07
AnderBPM 2007, Brisbane, Australia

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