What's on your virtual mind?: mind perception in human-agent negotiations

Minha Lee, Gale Lucas, Johnathan Mell, Emmanuel Johnson, Jonathan Gratch

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/CongresprocedureConferentiebijdrageAcademicpeer review

Uittreksel

Recent research shows that how we respond to other social actors depends on what sort of mind we ascribe to them. In this article we examine how perceptions of a virtual agent's mind shape behavior in human-agent negotiations. We varied descriptions and communicative behavior of virtual agents on two dimensions according to the mind perception theory:agency (cognitive aptitude) andpatiency (affective aptitude). Participants then engaged in negotiations with the different agents. People scored more points and engaged in shorter negotiations with agents described to be cognitively intelligent, and got lower points and had longer negotiations with agents that were described to be cognitively unintelligent. Accordingly, agents described as having low agency ended up earning more points than those with high agency. Within the negotiations themselves, participants sent more happy and surprise emojis and emotionally valenced messages to agents described to be emotional. This high degree of described patiency also affected perceptions of the agent's moral standing and relatability. In short, manipulating the perceived mind of agents affects how people negotiate with them. We discuss these results, which show that agents are perceived not only as social actors, but as intentional actors through negotiations.
TaalEngels
TitelIVA '19 Proceedings of the 19th ACM International Conference on Intelligent Virtual Agents
Plaats van productieWashington
UitgeverijAssociation for Computing Machinery, Inc
Pagina's38-45
Aantal pagina's8
ISBN van elektronische versie978-1-4503-6672-4
DOI's
StatusGepubliceerd - 2 jul 2019
EvenementIVA '19 Proceedings of the 19th ACM International Conference on Intelligent Virtual Agents - Paris, Frankrijk
Duur: 2 jul 20195 jul 2019

Congres

CongresIVA '19 Proceedings of the 19th ACM International Conference on Intelligent Virtual Agents
LandFrankrijk
StadParis
Periode2/07/195/07/19

Vingerafdruk

aptitude
social actor

Trefwoorden

    Citeer dit

    Lee, M., Lucas, G., Mell, J., Johnson, E., & Gratch, J. (2019). What's on your virtual mind? mind perception in human-agent negotiations. In IVA '19 Proceedings of the 19th ACM International Conference on Intelligent Virtual Agents (blz. 38-45). Washington: Association for Computing Machinery, Inc. DOI: 10.1145/3308532.3329465
    Lee, Minha ; Lucas, Gale ; Mell, Johnathan ; Johnson, Emmanuel ; Gratch, Jonathan. / What's on your virtual mind? mind perception in human-agent negotiations. IVA '19 Proceedings of the 19th ACM International Conference on Intelligent Virtual Agents. Washington : Association for Computing Machinery, Inc, 2019. blz. 38-45
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    title = "What's on your virtual mind?: mind perception in human-agent negotiations",
    abstract = "Recent research shows that how we respond to other social actors depends on what sort of mind we ascribe to them. In this article we examine how perceptions of a virtual agent's mind shape behavior in human-agent negotiations. We varied descriptions and communicative behavior of virtual agents on two dimensions according to the mind perception theory:agency (cognitive aptitude) andpatiency (affective aptitude). Participants then engaged in negotiations with the different agents. People scored more points and engaged in shorter negotiations with agents described to be cognitively intelligent, and got lower points and had longer negotiations with agents that were described to be cognitively unintelligent. Accordingly, agents described as having low agency ended up earning more points than those with high agency. Within the negotiations themselves, participants sent more happy and surprise emojis and emotionally valenced messages to agents described to be emotional. This high degree of described patiency also affected perceptions of the agent's moral standing and relatability. In short, manipulating the perceived mind of agents affects how people negotiate with them. We discuss these results, which show that agents are perceived not only as social actors, but as intentional actors through negotiations.",
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    Lee, M, Lucas, G, Mell, J, Johnson, E & Gratch, J 2019, What's on your virtual mind? mind perception in human-agent negotiations. in IVA '19 Proceedings of the 19th ACM International Conference on Intelligent Virtual Agents. Association for Computing Machinery, Inc, Washington, blz. 38-45, Paris, Frankrijk, 2/07/19. DOI: 10.1145/3308532.3329465

    What's on your virtual mind? mind perception in human-agent negotiations. / Lee, Minha; Lucas, Gale; Mell, Johnathan; Johnson, Emmanuel; Gratch, Jonathan.

    IVA '19 Proceedings of the 19th ACM International Conference on Intelligent Virtual Agents. Washington : Association for Computing Machinery, Inc, 2019. blz. 38-45.

    Onderzoeksoutput: Hoofdstuk in Boek/Rapport/CongresprocedureConferentiebijdrageAcademicpeer review

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    AU - Mell,Johnathan

    AU - Johnson,Emmanuel

    AU - Gratch,Jonathan

    PY - 2019/7/2

    Y1 - 2019/7/2

    N2 - Recent research shows that how we respond to other social actors depends on what sort of mind we ascribe to them. In this article we examine how perceptions of a virtual agent's mind shape behavior in human-agent negotiations. We varied descriptions and communicative behavior of virtual agents on two dimensions according to the mind perception theory:agency (cognitive aptitude) andpatiency (affective aptitude). Participants then engaged in negotiations with the different agents. People scored more points and engaged in shorter negotiations with agents described to be cognitively intelligent, and got lower points and had longer negotiations with agents that were described to be cognitively unintelligent. Accordingly, agents described as having low agency ended up earning more points than those with high agency. Within the negotiations themselves, participants sent more happy and surprise emojis and emotionally valenced messages to agents described to be emotional. This high degree of described patiency also affected perceptions of the agent's moral standing and relatability. In short, manipulating the perceived mind of agents affects how people negotiate with them. We discuss these results, which show that agents are perceived not only as social actors, but as intentional actors through negotiations.

    AB - Recent research shows that how we respond to other social actors depends on what sort of mind we ascribe to them. In this article we examine how perceptions of a virtual agent's mind shape behavior in human-agent negotiations. We varied descriptions and communicative behavior of virtual agents on two dimensions according to the mind perception theory:agency (cognitive aptitude) andpatiency (affective aptitude). Participants then engaged in negotiations with the different agents. People scored more points and engaged in shorter negotiations with agents described to be cognitively intelligent, and got lower points and had longer negotiations with agents that were described to be cognitively unintelligent. Accordingly, agents described as having low agency ended up earning more points than those with high agency. Within the negotiations themselves, participants sent more happy and surprise emojis and emotionally valenced messages to agents described to be emotional. This high degree of described patiency also affected perceptions of the agent's moral standing and relatability. In short, manipulating the perceived mind of agents affects how people negotiate with them. We discuss these results, which show that agents are perceived not only as social actors, but as intentional actors through negotiations.

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    Lee M, Lucas G, Mell J, Johnson E, Gratch J. What's on your virtual mind? mind perception in human-agent negotiations. In IVA '19 Proceedings of the 19th ACM International Conference on Intelligent Virtual Agents. Washington: Association for Computing Machinery, Inc. 2019. blz. 38-45. Beschikbaar vanaf, DOI: 10.1145/3308532.3329465