Samenvatting
In the context of Conversational Recommender Systems (CRSs) and Conversational User Interfaces (CUIs; e.g., Digital Assistants, such as Siri), an increasing number of voice-based applications are emerging, often at the expense of text-based applications. In this position paper, we argue that the possible first-mover advantage of adopting voice-based technologies may put specific groups of users at a profound disadvantage, as they are likely to run into accessibility issues. For example, users that stammer or whom are not fluent in the English language have a hard time using voice-based conversational recommender systems. Along this line, we describe a number of challenges and issues for current and future systems.
Originele taal-2 | Engels |
---|---|
Titel | KaRS-ComplexRec 2021 Joint Proceedings KaRS 2021 and ComplexRec 2021 |
Subtitel | Joint Workshop Proceedings of the 3rd Edition of Knowledge-aware and Conversational Recommender Systems (KaRS) and the 5th Edition of Recommendation in Complex Environments (ComplexRec) co-located with 15th ACM Conference on Recommender Systems (RecSys 2021) |
Uitgeverij | CEUR-WS.org |
Aantal pagina's | 5 |
Status | Gepubliceerd - 2021 |
Evenement | Joint Workshop of the 3rd Knowledge-Aware and Conversational Recommender Systems and the 5th Recommendation in Complex Environments, KaRS-ComplexRec 2021 - Virtual, Amsterdam, Nederland Duur: 25 sep. 2021 → 25 sep. 2021 |
Publicatie series
Naam | CEUR Workshop Proceedings |
---|---|
Uitgeverij | CEUR-WS.org |
Volume | 2960 |
ISSN van geprinte versie | 1613-0073 |
Workshop
Workshop | Joint Workshop of the 3rd Knowledge-Aware and Conversational Recommender Systems and the 5th Recommendation in Complex Environments, KaRS-ComplexRec 2021 |
---|---|
Land/Regio | Nederland |
Stad | Virtual, Amsterdam |
Periode | 25/09/21 → 25/09/21 |
Bibliografische nota
Publisher Copyright:© 2021 Copyright for this paper by its authors. Use permitted under Creative Commons License Attribution 4.0 International (CC BY 4.0).