Virtualizing customer service teams : The role of virtual teams efficacy.

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/Congresprocedure › Conferentiebijdrage › Academic

Originele taal-2	Engels
Titel	Proceedings of the 18th Annual Frontiers in Service Conference
Plaats van productie	Honolulu, Hawaii, USA
Status	Gepubliceerd - 2009
Evenement	conference; 18th Annual Frontiers in Service Conference; 2009-10-29; 2009-11-01 - Duur: 29 okt. 2009 → 1 nov. 2009

Congres	conference; 18th Annual Frontiers in Service Conference; 2009-10-29; 2009-11-01
Periode	29/10/09 → 1/11/09
Ander	18th Annual Frontiers in Service Conference

Citeer dit

@inproceedings{d2a54dd5aedf474fa416103b94d493bc,

title = "Virtualizing customer service teams : The role of virtual teams efficacy.",

author = "J.J.L. Schepers and \{Jong, de\}, A. and \{Ruyter, de\}, J.C. and M.G.M. Wetzels",

year = "2009",

language = "English",

booktitle = "Proceedings of the 18th Annual Frontiers in Service Conference",

note = "conference; 18th Annual Frontiers in Service Conference; 2009-10-29; 2009-11-01 ; Conference date: 29-10-2009 Through 01-11-2009",

}

TY - GEN

T1 - Virtualizing customer service teams : The role of virtual teams efficacy.

AU - Schepers, J.J.L.

AU - Jong, de, A.

AU - Ruyter, de, J.C.

AU - Wetzels, M.G.M.

PY - 2009

Y1 - 2009

M3 - Conference contribution

BT - Proceedings of the 18th Annual Frontiers in Service Conference

CY - Honolulu, Hawaii, USA

T2 - conference; 18th Annual Frontiers in Service Conference; 2009-10-29; 2009-11-01

Y2 - 29 October 2009 through 1 November 2009

ER -