Virtualizing customer service teams : The role of virtual teams efficacy.

J.J.L. Schepers, A. Jong, de, J.C. Ruyter, de, M.G.M. Wetzels

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/CongresprocedureConferentiebijdrageAcademic

Originele taal-2Engels
TitelProceedings of the 18th Annual Frontiers in Service Conference
Plaats van productieHonolulu, Hawaii, USA
StatusGepubliceerd - 2009
Evenementconference; 18th Annual Frontiers in Service Conference; 2009-10-29; 2009-11-01 -
Duur: 29 okt. 20091 nov. 2009

Congres

Congresconference; 18th Annual Frontiers in Service Conference; 2009-10-29; 2009-11-01
Periode29/10/091/11/09
Ander18th Annual Frontiers in Service Conference

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