Usability theory: Adding a user-centric perspective to workplace management

Lukas Windlinger, Deniz Tuzcuoglu

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/CongresprocedureHoofdstukAcademic

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Usability theory has its roots in ICT. It has been adapted and applied in the workplace. Usability marks a shift from a functional-technical perspective on workplaces to a focus on user experience and the interaction between users and their work environments. Usability of workplace theory describes these interactions in terms of culture, context, and situation and relates them to core components of usability: effectiveness, efficiency, and satisfaction. The usability perspective can be applied in strategic, developmental, operational, and evaluative phases of workplace projects as well as in workplace-related processes and continuous improvement. Usability of workplaces is discussed as a theoretical approach and regarding the application in usability briefing, usability evaluations, and usability management.
Originele taal-2Engels
TitelRoutledge
RedacteurenVitalija Danivska, Rianne Appel-Meulenbroek
Plaats van productieOxon
UitgeverijRoutledge Taylor & Francis Group
Hoofdstuk15
Pagina's173-183
Aantal pagina's11
Volume1
ISBN van elektronische versie978-1-003-12878-6
ISBN van geprinte versie978-1-003-12878-6, 978-0-367-65294-4
StatusGepubliceerd - 2021

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