Towards a solution space for BPM issues based on debiasing techniques

M. Razavian; I.T.P. Vanderfeesten; O. Turetken

doi:10.1007/978-3-319-74030-0_29

Towards a solution space for BPM issues based on debiasing techniques

M. Razavian, I.T.P. Vanderfeesten, O. Turetken

Information Systems IE&IS

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/Congresprocedure › Conferentiebijdrage › Academic › peer review

2 Citaten (Scopus)

6 Downloads (Pure)

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In previous work, we discussed how cognitive biases may lead to issues in the design phases of the business process management lifecycle, such as the development of suboptimal process architectures and incomplete process models, the identification of irrelevant bottlenecks and weaknesses in a process, and the selection and implementation of confirmatory redesigns. This position paper makes a first step towards solving these issues through the use of debiasing techniques. Such techniques can be used to reduce or avoid the cognitive biases that potentially lead to BPM issues.

Originele taal-2	Engels
Titel	Business Process Management Workshops - BPM 2017 International Workshops, Revised Papers
Uitgeverij	Springer
Pagina's	384-390
Aantal pagina's	7
ISBN van geprinte versie	9783319740294
DOI's	https://doi.org/10.1007/978-3-319-74030-0_29
Status	Gepubliceerd - 2018
Evenement	15th International Conference on Business Process Management (BPM 2017) - Barcelona, Spanje Duur: 10 sep. 2017 → 15 sep. 2017 Congresnummer: 15 https://bpm2017.cs.upc.edu/

Publicatie series

Naam	Lecture Notes in Business Information Processing
Volume	308
ISSN van geprinte versie	1865-1348

Congres

Congres	15th International Conference on Business Process Management (BPM 2017)
Verkorte titel	BPM 2017
Land/Regio	Spanje
Stad	Barcelona
Periode	10/09/17 → 15/09/17
Internet adres	https://bpm2017.cs.upc.edu/

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10.1007/978-3-319-74030-0_29

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title = "Towards a solution space for BPM issues based on debiasing techniques",

abstract = "In previous work, we discussed how cognitive biases may lead to issues in the design phases of the business process management lifecycle, such as the development of suboptimal process architectures and incomplete process models, the identification of irrelevant bottlenecks and weaknesses in a process, and the selection and implementation of confirmatory redesigns. This position paper makes a first step towards solving these issues through the use of debiasing techniques. Such techniques can be used to reduce or avoid the cognitive biases that potentially lead to BPM issues.",

keywords = "BPM issues, BPM lifecycle, BPM method, Cognitive biases, Debiasing techniques, BPM issues BPM lifecycle",

author = "M. Razavian and I.T.P. Vanderfeesten and O. Turetken",

year = "2018",

doi = "10.1007/978-3-319-74030-0_29",

language = "English",

isbn = "9783319740294",

series = "Lecture Notes in Business Information Processing",

publisher = "Springer",

pages = "384--390",

booktitle = "Business Process Management Workshops - BPM 2017 International Workshops, Revised Papers",

address = "Germany",

note = "15th International Conference on Business Process Management (BPM 2017), BPM 2017 ; Conference date: 10-09-2017 Through 15-09-2017",

url = "https://bpm2017.cs.upc.edu/",

}

Razavian, M, Vanderfeesten, ITP & Turetken, O 2018, Towards a solution space for BPM issues based on debiasing techniques. in Business Process Management Workshops - BPM 2017 International Workshops, Revised Papers. Lecture Notes in Business Information Processing, vol. 308, Springer, blz. 384-390, 15th International Conference on Business Process Management (BPM 2017), Barcelona, Spanje, 10/09/17. https://doi.org/10.1007/978-3-319-74030-0_29

Towards a solution space for BPM issues based on debiasing techniques. / Razavian, M.; Vanderfeesten, I.T.P.; Turetken, O.
Business Process Management Workshops - BPM 2017 International Workshops, Revised Papers. Springer, 2018. blz. 384-390 (Lecture Notes in Business Information Processing; Vol. 308).

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/Congresprocedure › Conferentiebijdrage › Academic › peer review

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AB - In previous work, we discussed how cognitive biases may lead to issues in the design phases of the business process management lifecycle, such as the development of suboptimal process architectures and incomplete process models, the identification of irrelevant bottlenecks and weaknesses in a process, and the selection and implementation of confirmatory redesigns. This position paper makes a first step towards solving these issues through the use of debiasing techniques. Such techniques can be used to reduce or avoid the cognitive biases that potentially lead to BPM issues.

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KW - BPM lifecycle

KW - BPM method

KW - Cognitive biases

KW - Debiasing techniques

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Towards a solution space for BPM issues based on debiasing techniques

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