Towards a solution space for BPM issues based on debiasing techniques

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Samenvatting

In previous work, we discussed how cognitive biases may lead to issues in the design phases of the business process management lifecycle, such as the development of suboptimal process architectures and incomplete process models, the identification of irrelevant bottlenecks and weaknesses in a process, and the selection and implementation of confirmatory redesigns. This position paper makes a first step towards solving these issues through the use of debiasing techniques. Such techniques can be used to reduce or avoid the cognitive biases that potentially lead to BPM issues.

Originele taal-2Engels
TitelBusiness Process Management Workshops - BPM 2017 International Workshops, Revised Papers
UitgeverijSpringer
Pagina's384-390
Aantal pagina's7
ISBN van geprinte versie9783319740294
DOI's
StatusGepubliceerd - 2018
Evenement15th International Conference on Business Process Management (BPM 2017) - Barcelona, Spanje
Duur: 10 sep 201715 sep 2017
Congresnummer: 15
https://bpm2017.cs.upc.edu/

Publicatie series

NaamLecture Notes in Business Information Processing
Volume308
ISSN van geprinte versie1865-1348

Congres

Congres15th International Conference on Business Process Management (BPM 2017)
Verkorte titelBPM 2017
LandSpanje
StadBarcelona
Periode10/09/1715/09/17
Internet adres

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Citeer dit

Razavian, M., Vanderfeesten, I. T. P., & Turetken, O. (2018). Towards a solution space for BPM issues based on debiasing techniques. In Business Process Management Workshops - BPM 2017 International Workshops, Revised Papers (blz. 384-390). (Lecture Notes in Business Information Processing; Vol. 308). Springer. https://doi.org/10.1007/978-3-319-74030-0_29