Supply, demand, operations, and management of crowd-shipping services: A review and empirical evidence

Tho V. Le, Amanda Stathopoulos, Tom van Woensel, Satish V. Ukkusuri (Corresponding author)

Onderzoeksoutput: Bijdrage aan tijdschriftTijdschriftartikelAcademicpeer review

23 Citaten (Scopus)

Samenvatting

Crowd-shipping promises social, economic, and environmental benefits covering a range of stakeholders. Yet, at the same time, many crowd-shipping initiatives face multiple barriers, such as network effects, and concerns over trust, safety, and security. This paper reviews current practice, academic research, and empirical case studies from three pillars of supply, demand, and operations and management. Drawing on the observed gaps in practice and scientific research, we provide several avenues for promising areas of applications, operations and management, as well as improving behavioral and societal impacts to create and enable a crowd-shipping system that is complex, yet, integrated, dynamic and sustainable.

Originele taal-2Engels
Pagina's (van-tot)83-103
Aantal pagina's21
TijdschriftTransportation Research. Part C: Emerging Technologies
Volume103
DOI's
StatusGepubliceerd - 1 jun 2019

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