Smart Authenticity Experience Design With and For Airbnb Hosts

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/CongresprocedureConferentiebijdrageAcademicpeer review

Samenvatting

This paper presents a co-design study that aimed to explore how to design authentic experiences for prospective guests by collaborating with seven Airbnb hosts. Through contextual inquiry, we investigated the authentic requirements of different hosts and co-created design ideas with them. Together, we generated 58 interactive design concepts, 19 of which were contributed by the hosts themselves. By discussing these concepts with Airbnb participants and systematically analyzing the qualitative data, we identified five new dimensions for designing authentic guest experiences: serendipity of discovery, sense of welcome, extensions and connections, taking or leaving mementos, and co-generating experiences. Our findings provide valuable insights for designers and researchers looking to create more authentic experiences for Airbnb guests.

Originele taal-2Engels
TitelCHI 2023 - Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems
UitgeverijAssociation for Computing Machinery, Inc
ISBN van elektronische versie9781450394222
DOI's
StatusGepubliceerd - 19 apr. 2023
Evenement2023 Conference on Human Factors in Computing Systems, CHI 2023 - Hamburg, Duitsland
Duur: 23 apr. 202328 apr. 2023
https://chi2023.acm.org

Congres

Congres2023 Conference on Human Factors in Computing Systems, CHI 2023
Verkorte titelCHI 2023
Land/RegioDuitsland
StadHamburg
Periode23/04/2328/04/23
Internet adres

Bibliografische nota

Publisher Copyright:
© 2023 Owner/Author.

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