Service climate in self-managing teams: Mapping the linkage of team member perceptions and service performance outcomes in a business-to-business setting

A. Jong, de, J.C. Ruyter, de, J.G.A.M. Lemmink

Onderzoeksoutput: Bijdrage aan tijdschrift › Tijdschriftartikel › Academic › peer review

48 Citaten (Scopus)

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Computer Science

Psychology