Referral credibility of recovered customers: An empirical investigation in the health care service in India

M.L. Agrawal, K.R. Rao, M.G.M. Wetzels

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/CongresprocedureConferentiebijdrageAcademic

Originele taal-2Engels
TitelProceedings of the 8th international research symposium on service quality (QUIS8), 11-14 June, Faculty of Business, University of Victoria, British Columbia, Canada
Plaats van productieCanada
UitgeverijUniversity of Victoria
StatusGepubliceerd - 2002
Evenement8th international research symposium on service quality (QUIS8) - Victoria, Canada
Duur: 11 jun 200214 jun 2002

Congres

Congres8th international research symposium on service quality (QUIS8)
LandCanada
StadVictoria
Periode11/06/0214/06/02

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