Process model comprehension : the effects of cognitive abilities, learning style, and strategy

J. Recker, H.A. Reijers, S.G. van de Wouw

Onderzoeksoutput: Bijdrage aan tijdschriftTijdschriftartikelAcademicpeer review

32 Citaten (Scopus)
2 Downloads (Pure)


Process models are used to convey semantics about business operations that are to be supported by an information system. A wide variety of professionals is targeted to use such models, including people who have little modeling or domain expertise. We identify important user characteristics that influence the comprehension of process models. Through a free simulation experiment, we provide evidence that selected cognitive abilities, learning style, and learning strategy influence the development of process model comprehension. These insights draw attention to the importance of research that views process model comprehension as an emergent learning process rather than as an attribute of the models as objects. Based on our findings, we identify a set oforganizational intervention strategies that can lead to more successful process modeling workshops.
Originele taal-2Engels
Pagina's (van-tot)199-222
TijdschriftCommunications for the Association of Information Systems
Nummer van het tijdschrift1
StatusGepubliceerd - 2014


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