Piecing Together the Puzzle: Understanding Trust in Human-AI Teams (Short Paper)

Anna-Sophie Ulfert-Blank; Eleni Georganta; Myrthe L. Tielman; Tal Oron-Gilad

Piecing Together the Puzzle: Understanding Trust in Human-AI Teams (Short Paper)

Anna-Sophie Ulfert-Blank
, Eleni Georganta
, Myrthe L. Tielman
, Tal Oron-Gilad

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/Congresprocedure › Conferentiebijdrage › Academic › peer review

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Samenvatting

With the increasing adoption of Artificial intelligence (AI) as a crucial component of business strategy, establishing trust between humans and AI teammates remains a
key issue. The project “We are in this together” highlights current theories on trust in Human-AI teams (HAIT) and proposes a research model that integrates insights
from Industrial and Organizational Psychology, Human Factors Engineering, Human-Computer Interaction, and Computer Science. The proposed model suggests
that in HAIT, trust involves multiple actors and is critical for team success. We present three main propositions for understanding trust in HAIT collaboration,
focused on trustworthiness and trustworthiness reactions in interpersonal relationships between humans and AI teammates. We further suggest that
individual, technological, and environmental factors impact trust relationships in HAIT. The project aims to contribute in developing effective HAIT by proposing a
research model of trust in HAIT

Originele taal-2	Engels
Titel	Proceedings of the Workshops at the Second International Conference on Hybrid Human-Artificial Intelligence co-located with (HHAI 2023)
Redacteuren	Pradeep K. Murukannaiah, Teresa Hirzle
Uitgeverij	CEUR-WS.org
Pagina's	169-174
Aantal pagina's	6
Status	Gepubliceerd - 2023
Evenement	HHAI-WS 2023 : Workshops at the second International Conference on Hybrid Human-Artificial Intelligence (HHAI 2023) - Munich, Duitsland Duur: 26 jun. 2023 → 27 jun. 2023 Congresnummer: HHAI-WS 2023

Publicatie series

Naam	Ceur Workshop Proceedings
Volume	3456
ISSN van geprinte versie	1613-0073

Congres

Congres	HHAI-WS 2023
Land/Regio	Duitsland
Stad	Munich
Periode	26/06/23 → 27/06/23

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pdfDefinitieve gepubliceerde versie, 424 KBLicentie: CC BY

https://ceur-ws.org/Vol-3456/Licentie: CC BY

Citeer dit

Ulfert-Blank, A.-S., Georganta, E., Tielman, M. L., & Oron-Gilad, T. (2023). Piecing Together the Puzzle: Understanding Trust in Human-AI Teams (Short Paper). In P. K. Murukannaiah, & T. Hirzle (editors), Proceedings of the Workshops at the Second International Conference on Hybrid Human-Artificial Intelligence co-located with (HHAI 2023) (blz. 169-174). (Ceur Workshop Proceedings; Vol. 3456). CEUR-WS.org. https://ceur-ws.org/Vol-3456/

Ulfert-Blank, Anna-Sophie ; Georganta, Eleni ; Tielman, Myrthe L. et al. / Piecing Together the Puzzle: Understanding Trust in Human-AI Teams (Short Paper). Proceedings of the Workshops at the Second International Conference on Hybrid Human-Artificial Intelligence co-located with (HHAI 2023). redacteur / Pradeep K. Murukannaiah ; Teresa Hirzle. CEUR-WS.org, 2023. blz. 169-174 (Ceur Workshop Proceedings).

@inproceedings{1bfc263b37654d9e97e85c9f6fcf7bb9,

title = "Piecing Together the Puzzle: Understanding Trust in Human-AI Teams (Short Paper)",

abstract = "With the increasing adoption of Artificial intelligence (AI) as a crucial component of business strategy, establishing trust between humans and AI teammates remains a key issue. The project “We are in this together” highlights current theories on trust in Human-AI teams (HAIT) and proposes a research model that integrates insights from Industrial and Organizational Psychology, Human Factors Engineering, Human-Computer Interaction, and Computer Science. The proposed model suggests that in HAIT, trust involves multiple actors and is critical for team success. We present three main propositions for understanding trust in HAIT collaboration, focused on trustworthiness and trustworthiness reactions in interpersonal relationships between humans and AI teammates. We further suggest that individual, technological, and environmental factors impact trust relationships in HAIT. The project aims to contribute in developing effective HAIT by proposing a research model of trust in HAIT",

author = "Anna-Sophie Ulfert-Blank and Eleni Georganta and Tielman, \{Myrthe L.\} and Tal Oron-Gilad",

year = "2023",

language = "English",

series = "Ceur Workshop Proceedings",

publisher = "CEUR-WS.org",

pages = "169--174",

editor = "Murukannaiah, \{Pradeep K.\} and Teresa Hirzle",

booktitle = "Proceedings of the Workshops at the Second International Conference on Hybrid Human-Artificial Intelligence co-located with (HHAI 2023)",

note = "HHAI-WS 2023 : Workshops at the second International Conference on Hybrid Human-Artificial Intelligence (HHAI 2023) ; Conference date: 26-06-2023 Through 27-06-2023",

}

Ulfert-Blank, A-S, Georganta, E, Tielman, ML & Oron-Gilad, T 2023, Piecing Together the Puzzle: Understanding Trust in Human-AI Teams (Short Paper). in PK Murukannaiah & T Hirzle (reds.), Proceedings of the Workshops at the Second International Conference on Hybrid Human-Artificial Intelligence co-located with (HHAI 2023). Ceur Workshop Proceedings, vol. 3456, CEUR-WS.org, blz. 169-174, HHAI-WS 2023 , Munich, Duitsland, 26/06/23. <https://ceur-ws.org/Vol-3456/>

Piecing Together the Puzzle: Understanding Trust in Human-AI Teams (Short Paper). / Ulfert-Blank, Anna-Sophie; Georganta, Eleni; Tielman, Myrthe L. et al.
Proceedings of the Workshops at the Second International Conference on Hybrid Human-Artificial Intelligence co-located with (HHAI 2023). reds. / Pradeep K. Murukannaiah; Teresa Hirzle. CEUR-WS.org, 2023. blz. 169-174 (Ceur Workshop Proceedings; Vol. 3456).

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/Congresprocedure › Conferentiebijdrage › Academic › peer review

TY - GEN

T1 - Piecing Together the Puzzle: Understanding Trust in Human-AI Teams (Short Paper)

AU - Ulfert-Blank, Anna-Sophie

AU - Georganta, Eleni

AU - Tielman, Myrthe L.

AU - Oron-Gilad, Tal

N1 - Conference code: HHAI-WS 2023

PY - 2023

Y1 - 2023

N2 - With the increasing adoption of Artificial intelligence (AI) as a crucial component of business strategy, establishing trust between humans and AI teammates remains a key issue. The project “We are in this together” highlights current theories on trust in Human-AI teams (HAIT) and proposes a research model that integrates insights from Industrial and Organizational Psychology, Human Factors Engineering, Human-Computer Interaction, and Computer Science. The proposed model suggests that in HAIT, trust involves multiple actors and is critical for team success. We present three main propositions for understanding trust in HAIT collaboration, focused on trustworthiness and trustworthiness reactions in interpersonal relationships between humans and AI teammates. We further suggest that individual, technological, and environmental factors impact trust relationships in HAIT. The project aims to contribute in developing effective HAIT by proposing a research model of trust in HAIT

AB - With the increasing adoption of Artificial intelligence (AI) as a crucial component of business strategy, establishing trust between humans and AI teammates remains a key issue. The project “We are in this together” highlights current theories on trust in Human-AI teams (HAIT) and proposes a research model that integrates insights from Industrial and Organizational Psychology, Human Factors Engineering, Human-Computer Interaction, and Computer Science. The proposed model suggests that in HAIT, trust involves multiple actors and is critical for team success. We present three main propositions for understanding trust in HAIT collaboration, focused on trustworthiness and trustworthiness reactions in interpersonal relationships between humans and AI teammates. We further suggest that individual, technological, and environmental factors impact trust relationships in HAIT. The project aims to contribute in developing effective HAIT by proposing a research model of trust in HAIT

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T3 - Ceur Workshop Proceedings

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BT - Proceedings of the Workshops at the Second International Conference on Hybrid Human-Artificial Intelligence co-located with (HHAI 2023)

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PB - CEUR-WS.org

T2 - HHAI-WS 2023

Y2 - 26 June 2023 through 27 June 2023

ER -

Ulfert-Blank AS, Georganta E, Tielman ML, Oron-Gilad T. Piecing Together the Puzzle: Understanding Trust in Human-AI Teams (Short Paper). In Murukannaiah PK, Hirzle T, redacteurs, Proceedings of the Workshops at the Second International Conference on Hybrid Human-Artificial Intelligence co-located with (HHAI 2023). CEUR-WS.org. 2023. blz. 169-174. (Ceur Workshop Proceedings).

Piecing Together the Puzzle: Understanding Trust in Human-AI Teams (Short Paper)

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