Perceived benefits of science park attributes among park tenants in the Netherlands

Science parks as area developments have existed for decades and captivated the attention of academia and policy-makers for their potential impact on firms and regions. Only limited attention is given to the needs of science park firms regarding what science parks offer. Therefore, this study focused on science park facilities and services and how firms perceive the benefits associated with these attributes. An online survey distributed among tenants on seven science parks in the Netherlands yielded 103 respondents. An a priori list of science park attributes was presented in order to gain insight in how the respondents associated these facilities and services with potential benefits. The benefits considered were derived from proximity and innovation literature within the science park context. In general, science park attributes were associated with either proximity benefits or benefits related to the SP real estate. Based on a cluster analysis of organisational characteristics three tenant types were identified. The three tenant types sought different benefits through different attributes. Commercially-orientated firms associated science park attributes as ways for being near customers. Mature science-based firms associated attributes with a wider range of benefits, such as image benefits, being near customers and other firms. Young technology-based firms were more cost-driven and focused on image benefits. The associations between various types of facilities and the benefits that tenant types seek, provide insights for practitioners in terms of the design and management of science parks and add to the body of knowledge of science parks within the context of innovation management.