Methods that bridge business models and business processes: a synthesis of the literature

Paola Lara Machado (Corresponding author), Montijn van de Ven, Banu Aysolmaz, Alexia Athanasopoulou, Baris Ozkan, Oktay Türetken

Onderzoeksoutput: Bijdrage aan tijdschriftTijdschriftartikelAcademicpeer review

13 Citaten (Scopus)
300 Downloads (Pure)

Samenvatting

Purpose
Business models are increasingly recognized as a concept to support innovation in organizations. The implementation and operation of a new or altered business model involves the (re-)design of an organization's business processes and their successful execution. This study reviews and synthesizes the existing body of literature to guide organizations in systematically moving from a business model design to the implementation and operation of the business model through their underlying business processes.

Design/methodology/approach
A systematic literature review of the methods that bridge business models and business processes is performed. The selected 34 studies are classified according to the method's characteristics and the support in the design, implementation and operation of business models.

Findings
The results of the systematic review provide an overview of existing methods that organizations can adopt when moving from business model design into the implementation and operation of their business model using processes.

Originality/value
This work provides a comprehensive overview and detailed insight into the existing methods that align business models and business processes. It increases the understanding on how these two concepts can be synthesized to support more effective digital innovation in organizations. Based on the review results, knowledge gaps are identified and an agenda for future research bridging the fields of business models and business processes is proposed.
Originele taal-2Engels
Pagina's (van-tot)48-74
Aantal pagina's26
TijdschriftBusiness Process Management Journal
Volume29
Nummer van het tijdschrift8
DOI's
StatusGepubliceerd - 7 mrt. 2023

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