Market research on business center concepts in the Netherlands

New ideas about working and the work environment have caused the business center market to become more differentiated. Several new business center concepts go beyond merely offering office space, for example by offering a variety of services and facilities, support for enterprises to survive or grow, and help in creating work communities. Some studies have attempted to classify the business center market into several categories or analyzed in detail one specific business center concept. This study aims to analyze these business center concepts and test whether the existing classifications draw on significantly different concepts, based on a literature review and data collected among 139 business centers in the Netherlands. The data are collected by means of a questionnaire. The findings of this study give insight into the business center market, the existing business center concepts, their characteristics and their (dis)similarities.