Identification of Service Platform Requirements from Value Propositions: A Service Systems Engineering Method

Onat Ege Adali; Baris Ozkan; Oktay Türetken; Paul W.P.J. Grefen

doi:10.1007/978-3-030-85969-5_28

Identification of Service Platform Requirements from Value Propositions: A Service Systems Engineering Method

Onat Ege Adali, Baris Ozkan, Oktay Türetken, Paul W.P.J. Grefen

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/Congresprocedure › Conferentiebijdrage › Academic › peer review

2 Citaten (Scopus)

144 Downloads (Pure)

Samenvatting

Digital service platforms are the facilitators of value co-creation within service ecosystems. They are instrumental in the design of compelling value propositions. Despite the substantial amount of contributions for the conceptualization of digital service platforms, the methodological contributions concerning the engineering of service platforms are scarce. In this paper, we adopt a service systems perspective and present a method for the identification of digital service platform requirements. The method is driven by the value propositions that are based on the capabilities of the actors in service exchange networks. In the paper, we demonstrate the method by applying it to an international Mobility-as-a-Service platform development project.

Originele taal-2	Engels
Titel	Smart and Sustainable Collaborative Networks 4.0
Subtitel	22nd IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2021, Saint-Étienne, France, November 22–24, 2021, Proceedings
Redacteuren	Luis M. Camarinha-Matos, Xavier Boucher, Hamideh Afsarmanesh
Plaats van productie	Cham
Uitgeverij	Springer
Hoofdstuk	28
Pagina's	311-322
Aantal pagina's	12
ISBN van elektronische versie	978-3-030-85969-5
ISBN van geprinte versie	978-3-030-85968-8, 978-3-030-85971-8
DOI's	https://doi.org/10.1007/978-3-030-85969-5_28
Status	Gepubliceerd - 2021
Evenement	22nd IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2021 - Étienne, Frankrijk Duur: 22 nov. 2021 → 24 nov. 2021 Congresnummer: 22

Publicatie series

Naam	IFIP Advances in Information and Communication Technology (IFIP AICT)
Uitgeverij	Springer
Volume	629
ISSN van geprinte versie	1868-4238
ISSN van elektronische versie	1868-422X

Congres

Congres	22nd IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2021
Verkorte titel	PRO-VE 2021
Land/Regio	Frankrijk
Stad	Étienne
Periode	22/11/21 → 24/11/21

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10.1007/978-3-030-85969-5_28Licentie: Anders

PRO-VE-2021_AuthorCopyFinale auteursversie , 1,08 MBLicentie: Anders

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Adali, O. E., Ozkan, B., Türetken, O., & Grefen, P. W. P. J. (2021). Identification of Service Platform Requirements from Value Propositions: A Service Systems Engineering Method. In L. M. Camarinha-Matos, X. Boucher, & H. Afsarmanesh (editors), Smart and Sustainable Collaborative Networks 4.0: 22nd IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2021, Saint-Étienne, France, November 22–24, 2021, Proceedings (blz. 311-322). (IFIP Advances in Information and Communication Technology (IFIP AICT); Vol. 629). Springer. https://doi.org/10.1007/978-3-030-85969-5_28

Adali, Onat Ege ; Ozkan, Baris ; Türetken, Oktay et al. / Identification of Service Platform Requirements from Value Propositions : A Service Systems Engineering Method. Smart and Sustainable Collaborative Networks 4.0: 22nd IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2021, Saint-Étienne, France, November 22–24, 2021, Proceedings. redacteur / Luis M. Camarinha-Matos ; Xavier Boucher ; Hamideh Afsarmanesh. Cham : Springer, 2021. blz. 311-322 (IFIP Advances in Information and Communication Technology (IFIP AICT)).

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title = "Identification of Service Platform Requirements from Value Propositions: A Service Systems Engineering Method",

abstract = "Digital service platforms are the facilitators of value co-creation within service ecosystems. They are instrumental in the design of compelling value propositions. Despite the substantial amount of contributions for the conceptualization of digital service platforms, the methodological contributions concerning the engineering of service platforms are scarce. In this paper, we adopt a service systems perspective and present a method for the identification of digital service platform requirements. The method is driven by the value propositions that are based on the capabilities of the actors in service exchange networks. In the paper, we demonstrate the method by applying it to an international Mobility-as-a-Service platform development project.",

keywords = "service systems engineering, service platform, Requirements engineering, Service platform, Service systems engineering",

author = "Adali, {Onat Ege} and Baris Ozkan and Oktay T{\"u}retken and Grefen, {Paul W.P.J.}",

year = "2021",

doi = "10.1007/978-3-030-85969-5_28",

language = "English",

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series = "IFIP Advances in Information and Communication Technology (IFIP AICT)",

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booktitle = "Smart and Sustainable Collaborative Networks 4.0",

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Adali, OE, Ozkan, B , Türetken, O & Grefen, PWPJ 2021, Identification of Service Platform Requirements from Value Propositions: A Service Systems Engineering Method. in LM Camarinha-Matos, X Boucher & H Afsarmanesh (uitgave), Smart and Sustainable Collaborative Networks 4.0: 22nd IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2021, Saint-Étienne, France, November 22–24, 2021, Proceedings. IFIP Advances in Information and Communication Technology (IFIP AICT), vol. 629, Springer, Cham, blz. 311-322, 22nd IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2021, Étienne, Frankrijk, 22/11/21. https://doi.org/10.1007/978-3-030-85969-5_28

Identification of Service Platform Requirements from Value Propositions: A Service Systems Engineering Method. / Adali, Onat Ege; Ozkan, Baris ; Türetken, Oktay et al.
Smart and Sustainable Collaborative Networks 4.0: 22nd IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2021, Saint-Étienne, France, November 22–24, 2021, Proceedings. uitgave / Luis M. Camarinha-Matos; Xavier Boucher; Hamideh Afsarmanesh. Cham: Springer, 2021. blz. 311-322 (IFIP Advances in Information and Communication Technology (IFIP AICT); Vol. 629).

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/Congresprocedure › Conferentiebijdrage › Academic › peer review

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AB - Digital service platforms are the facilitators of value co-creation within service ecosystems. They are instrumental in the design of compelling value propositions. Despite the substantial amount of contributions for the conceptualization of digital service platforms, the methodological contributions concerning the engineering of service platforms are scarce. In this paper, we adopt a service systems perspective and present a method for the identification of digital service platform requirements. The method is driven by the value propositions that are based on the capabilities of the actors in service exchange networks. In the paper, we demonstrate the method by applying it to an international Mobility-as-a-Service platform development project.

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Adali OE, Ozkan B , Türetken O , Grefen PWPJ. Identification of Service Platform Requirements from Value Propositions: A Service Systems Engineering Method. In Camarinha-Matos LM, Boucher X, Afsarmanesh H, redacteurs, Smart and Sustainable Collaborative Networks 4.0: 22nd IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2021, Saint-Étienne, France, November 22–24, 2021, Proceedings. Cham: Springer. 2021. blz. 311-322. (IFIP Advances in Information and Communication Technology (IFIP AICT)). doi: 10.1007/978-3-030-85969-5_28

Identification of Service Platform Requirements from Value Propositions: A Service Systems Engineering Method

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