“I want it that way” and other aspects of the application of performance reviews that negatively affect project outcomes

H.J.C. van der Krift, A.J. van Weele, J.M.P. Gevers

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/CongresprocedureConferentiebijdrageAcademicpeer review

Samenvatting

Although the application of performance reviews is believed to be beneficial for projects, there is little research on the actual application of performance reviews and its effects on project outcomes. Therefore, we studied the current application of and follow-up on performance reviews in projects. Survey data were gathered among members of four different professional associations related to project and contract management. The data (n=82) show that both the application of and follow-up on performance reviews differ between companies. This heterogeneity allowed us to test the effects of performance reviews on project outcomes (i.e. relationship quality, client and contractor performance, and project performance). Indeed, the results demonstrate that performance reviews contribute positively to project outcomes. Furthermore, whereas project outcomes are positively affected by reviewing input variables, such as resources and capabilities, and output variables, such as quality and continuous improvement, it is most common that companies review process variables, i.e. in which way the project should be executed. Hence, thoughtful consideration of and a change in the application of performance reviews are needed to improve project outcomes.
Originele taal-2Engels
TitelIEEM 2018 conference
StatusGepubliceerd - 18 dec 2018
Evenement2018 International Conference on Industrial Engineering and Engineering Management, (IEEM2018) - Bangkok, Thailand
Duur: 16 dec 201819 dec 2018
http://www.ieem.org/public.asp?page=home.htm

Congres

Congres2018 International Conference on Industrial Engineering and Engineering Management, (IEEM2018)
Verkorte titelIEEM2018
Land/RegioThailand
StadBangkok
Periode16/12/1819/12/18
Internet adres

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