Hybrid service compositions : when BPM meets dynamic case management

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/CongresprocedureConferentiebijdrageAcademicpeer review

3 Citaten (Scopus)
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In organizations’ efforts to achieve process efficiency and agility, disciplines like business process management and case management have been used widely. While the former is a process-driven discipline which routes processes through specific activities, the latter advances through events based on the case data, characterizing it as event-driven and data-driven. However, these two apparently dissimilar approaches can be combined with the common goal to offer flexible service compositions in a service-dominant context. This paper proposes a way to do so through a business-engineering framework for service-dominant business. The structured approach for business design and the subsequent proposed implementation with IT systems will enable organizations, for instance in financial services sector, to leverage service automation. A working prototype for service management is developed as a proof-of-concept demonstrating that the realization of such a mixed approach is practically feasible.
Originele taal-2Engels
TitelService Oriented and Cloud Computing
Subtitel4th European Conference, ESOCC 2015, Taormina, Italy, September 15-17, 2015, Proceedings
RedacteurenS. Dustdar, F. Leymann, M. Villari
Plaats van productieDordrecht
ISBN van elektronische versie978-3-319-24072-5
ISBN van geprinte versie978-3-319-24071-8
StatusGepubliceerd - 2015
Evenement4th European Conference on Service-Oriented and Cloud Computing (ESOCC 2015) - Taormina, Italië
Duur: 15 sep 201517 sep 2015
Congresnummer: 4

Publicatie series

NaamLecture Notes in Computer Science


Congres4th European Conference on Service-Oriented and Cloud Computing (ESOCC 2015)
Verkorte titelESOCC 2015


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