How is service procurement different from goods procurement? Exploring ex ante costs and ex post problems in IT procurement

Onderzoeksoutput: Bijdrage aan tijdschriftTijdschriftartikelAcademicpeer review

5 Citaties (Scopus)

Uittreksel

Several studies suggest that, in practice, service procurement is more challenging than goods procurement. The underlying but largely implicit argument is that the procurement process for services involves higher buyer uncertainty and therefore requires extra efforts to mitigate this uncertainty. Drawing on Transaction Cost Economics, we use a database of information technology transactions to investigate the relationship between transaction characteristics and social embeddedness, and ex ante cost and ex post problems. We explore whether the same relationships hold across transactions that involve only goods versus transactions that also involve services. Our findings support conventional wisdom that managing the procurement process for transactions involving services is more challenging than for transactions involving goods. However, when controlling for typical transaction characteristics, there is no difference between transactions involving goods and transactions that also involve services.

TaalEngels
Pagina's83-94
Aantal pagina's12
TijdschriftJournal of Purchasing and Supply Management
Volume24
Nummer van het tijdschrift2
DOI's
StatusGepubliceerd - 1 mrt 2018

Vingerafdruk

Costs
Procurement
Uncertainty
Buyers
Social embeddedness
Data base
Transaction cost economics
Wisdom

Trefwoorden

    Citeer dit

    @article{a1f7ab3e888141a0b9ec2d21ff07ab3f,
    title = "How is service procurement different from goods procurement? Exploring ex ante costs and ex post problems in IT procurement",
    abstract = "Several studies suggest that, in practice, service procurement is more challenging than goods procurement. The underlying but largely implicit argument is that the procurement process for services involves higher buyer uncertainty and therefore requires extra efforts to mitigate this uncertainty. Drawing on Transaction Cost Economics, we use a database of information technology transactions to investigate the relationship between transaction characteristics and social embeddedness, and ex ante cost and ex post problems. We explore whether the same relationships hold across transactions that involve only goods versus transactions that also involve services. Our findings support conventional wisdom that managing the procurement process for transactions involving services is more challenging than for transactions involving goods. However, when controlling for typical transaction characteristics, there is no difference between transactions involving goods and transactions that also involve services.",
    keywords = "Information technology, Service procurement, Transaction Cost Economics",
    author = "Finn Wynstra and Gerrit Rooks and Chris Snijders",
    year = "2018",
    month = "3",
    day = "1",
    doi = "10.1016/j.pursup.2017.12.001",
    language = "English",
    volume = "24",
    pages = "83--94",
    journal = "Journal of Purchasing and Supply Management",
    issn = "1478-4092",
    publisher = "Elsevier",
    number = "2",

    }

    How is service procurement different from goods procurement? Exploring ex ante costs and ex post problems in IT procurement. / Wynstra, Finn; Rooks, Gerrit; Snijders, Chris.

    In: Journal of Purchasing and Supply Management, Vol. 24, Nr. 2, 01.03.2018, blz. 83-94.

    Onderzoeksoutput: Bijdrage aan tijdschriftTijdschriftartikelAcademicpeer review

    TY - JOUR

    T1 - How is service procurement different from goods procurement? Exploring ex ante costs and ex post problems in IT procurement

    AU - Wynstra,Finn

    AU - Rooks,Gerrit

    AU - Snijders,Chris

    PY - 2018/3/1

    Y1 - 2018/3/1

    N2 - Several studies suggest that, in practice, service procurement is more challenging than goods procurement. The underlying but largely implicit argument is that the procurement process for services involves higher buyer uncertainty and therefore requires extra efforts to mitigate this uncertainty. Drawing on Transaction Cost Economics, we use a database of information technology transactions to investigate the relationship between transaction characteristics and social embeddedness, and ex ante cost and ex post problems. We explore whether the same relationships hold across transactions that involve only goods versus transactions that also involve services. Our findings support conventional wisdom that managing the procurement process for transactions involving services is more challenging than for transactions involving goods. However, when controlling for typical transaction characteristics, there is no difference between transactions involving goods and transactions that also involve services.

    AB - Several studies suggest that, in practice, service procurement is more challenging than goods procurement. The underlying but largely implicit argument is that the procurement process for services involves higher buyer uncertainty and therefore requires extra efforts to mitigate this uncertainty. Drawing on Transaction Cost Economics, we use a database of information technology transactions to investigate the relationship between transaction characteristics and social embeddedness, and ex ante cost and ex post problems. We explore whether the same relationships hold across transactions that involve only goods versus transactions that also involve services. Our findings support conventional wisdom that managing the procurement process for transactions involving services is more challenging than for transactions involving goods. However, when controlling for typical transaction characteristics, there is no difference between transactions involving goods and transactions that also involve services.

    KW - Information technology

    KW - Service procurement

    KW - Transaction Cost Economics

    UR - http://www.scopus.com/inward/record.url?scp=85038883632&partnerID=8YFLogxK

    U2 - 10.1016/j.pursup.2017.12.001

    DO - 10.1016/j.pursup.2017.12.001

    M3 - Article

    VL - 24

    SP - 83

    EP - 94

    JO - Journal of Purchasing and Supply Management

    T2 - Journal of Purchasing and Supply Management

    JF - Journal of Purchasing and Supply Management

    SN - 1478-4092

    IS - 2

    ER -