How important is data quality for evaluating the impact of EDI on global supply chains?

B.H.P.J. Vermeer

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/CongresprocedureConferentiebijdrageAcademicpeer review

17 Citaten (Scopus)


In practice a growing number of companies report negative impacts of using EDI, which are attributed to the impact of poor data quality. This result is in contrast with current EDI theory, which shows that EDI leads to less data entry errors and hence to a positive role of data quality in EDI. Based on the current literature on data quality and communication, this paper develops a theory on the role of data quality in an EDI enabled business process. The theory hypothesizes that EDI has a positive effect on the reliability and relevance of the EDI information. However, EDI has a negative impact on the context of the EDI information. This means that EDI requires a higher degree of context alignment between the sender and receiver of the EDI messages. If this higher degree of context data quality is not established, EDI will lead to a negative impact on process performance because the poor data quality in the context leads to more errors or more prevention in the ordering process.
Originele taal-2Engels
TitelProceedings of HICSS (Hawaii International Conference on Systems Sciences) 2000
UitgeverijInstitute of Electrical and Electronics Engineers
Aantal pagina's10
ISBN van geprinte versie0-7695-0493-0
StatusGepubliceerd - 2000
Evenement33rd Annual Hawaii International Conference on System Sciences (HICSS) - Aston Wailea Resort, Maui, Verenigde Staten van Amerika
Duur: 4 jan 20007 jan 2000


Congres33rd Annual Hawaii International Conference on System Sciences (HICSS)
Verkorte titelHICSS-33
Land/RegioVerenigde Staten van Amerika
AnderHawaii International Conference on Systems Sciences 2000, Wailea, Maui, Hawaii


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