From quality surveys to new touchpoints : a challenge for service design

F. Secomandi, H.J. Hultink, H.M.J.J. Snelders

Onderzoeksoutput: Bijdrage aan tijdschrift › Tijdschriftartikel › Academic › peer review

Originele taal-2	Engels
Pagina's (van-tot)	45-47
Tijdschrift	Touchpoint, the Journal of Service Design
Volume	1
Nummer van het tijdschrift	2
Status	Gepubliceerd - 2009

Citeer dit

@article{6c99e10957ea4a7196d2fe5040072e3e,

title = "From quality surveys to new touchpoints : a challenge for service design",

author = "F. Secomandi and H.J. Hultink and H.M.J.J. Snelders",

year = "2009",

language = "English",

volume = "1",

pages = "45--47",

journal = "Touchpoint, the Journal of Service Design",

issn = "1868-6052",

publisher = "Service Design Network",

number = "2",

}