Exploring the Links of Mobility-as-a-Service Platform Functionalities

Alexia Athanasopoulou (Corresponding author), Tom Deijkers, Baris Ozkan, Oktay Turetken

Onderzoeksoutput: Bijdrage aan tijdschriftCongresartikelpeer review

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Samenvatting

Mobility as a Service (MaaS) includes services related to public and other shared mobility means of transport via an integrated mobile platform. Despite the existing initiatives and research regarding the optimal sets of platform features, the relationships and importance of these features (when seen as a network) are still under investigation. This study explores the relationships of MaaS platform features from the perspective of mobility service providers (MSPs) and commuters. We collected data via a focus group with five mobility experts and a survey (71 Dutch commuters). Our results show that optimizing the number and use of the vehicles and appropriate data handling are the ebential features of a MaaS platform for the MSPs. Although retrieval of personal information and additional services (e.g., concert tickets) are welcome, they are considered less significant for the commuters.

Originele taal-2Engels
Pagina's (van-tot)3672-3679
Aantal pagina's8
TijdschriftTransportation Research Procedia
Volume72
DOI's
StatusGepubliceerd - 2023
EvenementTransport Research Arena, TRA 2022 - Lisbon, Portugal
Duur: 14 nov. 202217 nov. 2022

Financiering

This research received funding from EIT Urban Mobility Projects with activity numbers 21043 and 22026.

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