Evaluating The Role Of Empathy In Crowdsourcing User Interfaces

J.V. Khan, D. Dey, N. Buchina

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/CongresprocedureConferentiebijdrageAcademic

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Samenvatting

Empathy induced altruism is believed to motivate people in a crowdsourcing environment to produce better quality work. However, there hasn’t been any considerable investigation regarding how empathy can be effectively
conveyed through user interfaces (UI). We conducted a study to find the effects of introducing empathy in task descriptions, and investigate its effect in workers’
motivation. We validated that empathy is perceived to have a positive effect for workers. But merely manipulating the task description to express the empathy has produced inconclusive results.
Originele taal-2Engels
TitelWeaving Relations of Trust in Crowd Work: Transparency and Reputation across Platforms
StatusGepubliceerd - 2016
EvenementWeaving Relations of Trust in Crowd Work: Transparency and Reputation across Platforms - Hannover, Duitsland
Duur: 22 mei 201622 mei 2016

Congres

CongresWeaving Relations of Trust in Crowd Work: Transparency and Reputation across Platforms
LandDuitsland
StadHannover
Periode22/05/1622/05/16

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Khan, J. V., Dey, D., & Buchina, N. (2016). Evaluating The Role Of Empathy In Crowdsourcing User Interfaces. In Weaving Relations of Trust in Crowd Work: Transparency and Reputation across Platforms