Employee satisfaction with the physical work environment: The importance of a need based approach

Onderzoeksoutput: Bijdrage aan tijdschriftTijdschriftartikelAcademicpeer review

191 Downloads (Pure)

Uittreksel

Employee satisfaction is pivotal for companies as it enhances perceived productivity and organizational performance. Office concepts and their workspaces can affect employee satisfaction. However, these effects are still ambiguous, particularly regarding the activity-based concept. Therefore, in this study employee satisfaction with the work environment is investigated from a holistic approach. The effects of both personal characteristics and workspaces used by the employee on work environment satisfaction are described and measured, including mediating effects of the perceived importance of employee needs. Data was collected using an online questionnaire among 327 employees of 13 knowledge-based organizations. Path analysis was used to determine the direct and indirect effects of personal variables, environmental variables and perceived importance of needs on satisfaction. It demonstrated that both personal and environmental variables affect satisfaction, and that a considerable number of these effects are indirect through the perceived importance of needs. In particular, the effects of used workspaces were extensive.
Originele taal-2Engels
Pagina's (van-tot)36-49
Aantal pagina's14
TijdschriftInternational Journal of Strategic Property Management
Volume23
Nummer van het tijdschrift1
DOI's
StatusGepubliceerd - nov 2019

Vingerafdruk

Employee satisfaction
Work environment
Employees
Direct effect
Holistic approach
Knowledge-based
Personal characteristics
Questionnaire
Path analysis
Mediating effect
Indirect effects
Productivity
Organizational performance

Citeer dit

@article{34ef396330df49559c11800aba8effec,
title = "Employee satisfaction with the physical work environment: The importance of a need based approach",
abstract = "Employee satisfaction is pivotal for companies as it enhances perceived productivity and organizational performance. Office concepts and their workspaces can affect employee satisfaction. However, these effects are still ambiguous, particularly regarding the activity-based concept. Therefore, in this study employee satisfaction with the work environment is investigated from a holistic approach. The effects of both personal characteristics and workspaces used by the employee on work environment satisfaction are described and measured, including mediating effects of the perceived importance of employee needs. Data was collected using an online questionnaire among 327 employees of 13 knowledge-based organizations. Path analysis was used to determine the direct and indirect effects of personal variables, environmental variables and perceived importance of needs on satisfaction. It demonstrated that both personal and environmental variables affect satisfaction, and that a considerable number of these effects are indirect through the perceived importance of needs. In particular, the effects of used workspaces were extensive.",
keywords = "needs, work environment satisfaction, activity-based office, workplace use, workplace management, Work environment satisfaction, Activity-based office concept, Employee needs, Workplace management, Workplace use",
author = "Bart Budie and {Appel - Meulenbroek}, H.A.J.A. and A.D.A.M. Kemperman and {Weijs - Perr{\'e}e}, M.",
year = "2019",
month = "11",
doi = "10.3846/ijspm.2019.6372",
language = "English",
volume = "23",
pages = "36--49",
journal = "International Journal of Strategic Property Management",
issn = "1648-715X",
publisher = "Taylor and Francis Ltd.",
number = "1",

}

TY - JOUR

T1 - Employee satisfaction with the physical work environment

T2 - The importance of a need based approach

AU - Budie, Bart

AU - Appel - Meulenbroek, H.A.J.A.

AU - Kemperman, A.D.A.M.

AU - Weijs - Perrée, M.

PY - 2019/11

Y1 - 2019/11

N2 - Employee satisfaction is pivotal for companies as it enhances perceived productivity and organizational performance. Office concepts and their workspaces can affect employee satisfaction. However, these effects are still ambiguous, particularly regarding the activity-based concept. Therefore, in this study employee satisfaction with the work environment is investigated from a holistic approach. The effects of both personal characteristics and workspaces used by the employee on work environment satisfaction are described and measured, including mediating effects of the perceived importance of employee needs. Data was collected using an online questionnaire among 327 employees of 13 knowledge-based organizations. Path analysis was used to determine the direct and indirect effects of personal variables, environmental variables and perceived importance of needs on satisfaction. It demonstrated that both personal and environmental variables affect satisfaction, and that a considerable number of these effects are indirect through the perceived importance of needs. In particular, the effects of used workspaces were extensive.

AB - Employee satisfaction is pivotal for companies as it enhances perceived productivity and organizational performance. Office concepts and their workspaces can affect employee satisfaction. However, these effects are still ambiguous, particularly regarding the activity-based concept. Therefore, in this study employee satisfaction with the work environment is investigated from a holistic approach. The effects of both personal characteristics and workspaces used by the employee on work environment satisfaction are described and measured, including mediating effects of the perceived importance of employee needs. Data was collected using an online questionnaire among 327 employees of 13 knowledge-based organizations. Path analysis was used to determine the direct and indirect effects of personal variables, environmental variables and perceived importance of needs on satisfaction. It demonstrated that both personal and environmental variables affect satisfaction, and that a considerable number of these effects are indirect through the perceived importance of needs. In particular, the effects of used workspaces were extensive.

KW - needs

KW - work environment satisfaction

KW - activity-based office

KW - workplace use

KW - workplace management

KW - Work environment satisfaction

KW - Activity-based office concept

KW - Employee needs

KW - Workplace management

KW - Workplace use

UR - http://www.scopus.com/inward/record.url?scp=85064629341&partnerID=8YFLogxK

U2 - 10.3846/ijspm.2019.6372

DO - 10.3846/ijspm.2019.6372

M3 - Article

VL - 23

SP - 36

EP - 49

JO - International Journal of Strategic Property Management

JF - International Journal of Strategic Property Management

SN - 1648-715X

IS - 1

ER -