Eliciting Meaningful Collaboration Metrics: Design Implications for Self-Tracking Technologies at Work

Alina Lushnikova; Kerstin Bongard-Blanchy; Vincent Koenig; Carine Lallemand

doi:10.1007/978-3-031-42286-7_36

Eliciting Meaningful Collaboration Metrics: Design Implications for Self-Tracking Technologies at Work

Alina Lushnikova (Corresponderende auteur), Kerstin Bongard-Blanchy, Vincent Koenig, Carine Lallemand

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As the workplace collaboration software market is booming, there is an opportunity to design tools to support reflection and self-regulation of collaboration practices. Building on approaches from personal informatics (PI), we aim to understand and promote the use of data to enable employees to explore their work practices, specifically collaboration. Focused on the preparation stage of PI (deciding to track and tools selection), we invited office workers (N=15, knowledge workers in academia) to identify meaningful aspects of their collaboration experience and report them in a logbook for two weeks. We then conducted semi-structured interviews with participants to identify and reflect on metrics related to collaboration experience. We contribute new insights into employees’ motivations and envisioned metrics reflecting their collaboration, including the personal, social, and organizational considerations for collecting and sharing this data. We derive design implications for self-tracking technologies for collaboration.

Originele taal-2	Engels
Titel	Human-Computer Interaction – INTERACT 2023
Subtitel	19th IFIP TC13 International Conference, York, UK, August 28 – September 1, 2023, Proceedings, Part III
Redacteuren	José Abdelnour Nocera, Marta Kristín Lárusdóttir, Helen Petrie, Antonio Piccinno, Marco Winckler
Uitgeverij	Springer
Pagina's	643-664
Aantal pagina's	22
ISBN van elektronische versie	978-3-031-42286-7
ISBN van geprinte versie	978-3-031-42285-0
DOI's	https://doi.org/10.1007/978-3-031-42286-7_36
Status	Gepubliceerd - 25 aug. 2023
Evenement	19th IFIP International Conference on Human-Computer Interaction, INTERACT 2023 - York, Verenigd Koninkrijk Duur: 28 aug. 2023 → 1 sep. 2023

Publicatie series

Naam	Lecture Notes in Computer Science (LNCS)
Volume	14144
ISSN van geprinte versie	0302-9743
ISSN van elektronische versie	1611-3349

Congres

Congres	19th IFIP International Conference on Human-Computer Interaction, INTERACT 2023
Land/Regio	Verenigd Koninkrijk
Stad	York
Periode	28/08/23 → 1/09/23

Financiering

Acknowledgements. This research has been supported by the Luxembourg National Research Fund (FNR) IPBG2020/IS/14839977/C21.

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10.1007/978-3-031-42286-7_36

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Lushnikova, A., Bongard-Blanchy, K., Koenig, V., & Lallemand, C. (2023). Eliciting Meaningful Collaboration Metrics: Design Implications for Self-Tracking Technologies at Work. In J. Abdelnour Nocera, M. Kristín Lárusdóttir, H. Petrie, A. Piccinno, & M. Winckler (editors), Human-Computer Interaction – INTERACT 2023: 19th IFIP TC13 International Conference, York, UK, August 28 – September 1, 2023, Proceedings, Part III (blz. 643-664). (Lecture Notes in Computer Science (LNCS); Vol. 14144). Springer. https://doi.org/10.1007/978-3-031-42286-7_36

Lushnikova, Alina ; Bongard-Blanchy, Kerstin ; Koenig, Vincent et al. / Eliciting Meaningful Collaboration Metrics : Design Implications for Self-Tracking Technologies at Work. Human-Computer Interaction – INTERACT 2023: 19th IFIP TC13 International Conference, York, UK, August 28 – September 1, 2023, Proceedings, Part III. redacteur / José Abdelnour Nocera ; Marta Kristín Lárusdóttir ; Helen Petrie ; Antonio Piccinno ; Marco Winckler. Springer, 2023. blz. 643-664 (Lecture Notes in Computer Science (LNCS)).

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abstract = "As the workplace collaboration software market is booming, there is an opportunity to design tools to support reflection and self-regulation of collaboration practices. Building on approaches from personal informatics (PI), we aim to understand and promote the use of data to enable employees to explore their work practices, specifically collaboration. Focused on the preparation stage of PI (deciding to track and tools selection), we invited office workers (N=15, knowledge workers in academia) to identify meaningful aspects of their collaboration experience and report them in a logbook for two weeks. We then conducted semi-structured interviews with participants to identify and reflect on metrics related to collaboration experience. We contribute new insights into employees{\textquoteright} motivations and envisioned metrics reflecting their collaboration, including the personal, social, and organizational considerations for collecting and sharing this data. We derive design implications for self-tracking technologies for collaboration.",

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Lushnikova, A, Bongard-Blanchy, K, Koenig, V & Lallemand, C 2023, Eliciting Meaningful Collaboration Metrics: Design Implications for Self-Tracking Technologies at Work. in J Abdelnour Nocera, M Kristín Lárusdóttir, H Petrie, A Piccinno & M Winckler (uitgave), Human-Computer Interaction – INTERACT 2023: 19th IFIP TC13 International Conference, York, UK, August 28 – September 1, 2023, Proceedings, Part III. Lecture Notes in Computer Science (LNCS), vol. 14144, Springer, blz. 643-664, 19th IFIP International Conference on Human-Computer Interaction, INTERACT 2023, York, Verenigd Koninkrijk, 28/08/23. https://doi.org/10.1007/978-3-031-42286-7_36

Eliciting Meaningful Collaboration Metrics: Design Implications for Self-Tracking Technologies at Work. / Lushnikova, Alina (Corresponderende auteur); Bongard-Blanchy, Kerstin; Koenig, Vincent et al.
Human-Computer Interaction – INTERACT 2023: 19th IFIP TC13 International Conference, York, UK, August 28 – September 1, 2023, Proceedings, Part III. uitgave / José Abdelnour Nocera; Marta Kristín Lárusdóttir; Helen Petrie; Antonio Piccinno; Marco Winckler. Springer, 2023. blz. 643-664 (Lecture Notes in Computer Science (LNCS); Vol. 14144).

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Lushnikova A, Bongard-Blanchy K, Koenig V, Lallemand C. Eliciting Meaningful Collaboration Metrics: Design Implications for Self-Tracking Technologies at Work. In Abdelnour Nocera J, Kristín Lárusdóttir M, Petrie H, Piccinno A, Winckler M, redacteurs, Human-Computer Interaction – INTERACT 2023: 19th IFIP TC13 International Conference, York, UK, August 28 – September 1, 2023, Proceedings, Part III. Springer. 2023. blz. 643-664. (Lecture Notes in Computer Science (LNCS)). doi: 10.1007/978-3-031-42286-7_36

Eliciting Meaningful Collaboration Metrics: Design Implications for Self-Tracking Technologies at Work

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