Discovering and analyzing patterns of usage to detect usability problems in web applications

Ariel Vargas; Harold Weffers; Heloísa Vieira Da Rocha

doi:10.1109/ISDA.2011.6121717

Discovering and analyzing patterns of usage to detect usability problems in web applications

Ariel Vargas, Harold Weffers, Heloísa Vieira Da Rocha

Mathematics and Computer Science

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/Congresprocedure › Conferentiebijdrage › Academic › peer review

3 Citaten (Scopus)

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In this paper we describe two usability studies in which the interaction of users with an online application was remotely and automatically captured and analyzed. The usability studies were performed using the WebHint method for usability analysis of web applications. We evaluate two different versions of the application in order to observe the applicability of the method for successive usability analysis. The results show how the WebHint method can be used as an alternative approach to carry out successive evaluations of the usability of an application in order to analyze the evolution of different versions of its interface.

Originele taal-2	Engels
Titel	Proceedings of the 2011 11th International Conference on Intelligent Systems Design and Applications, ISDA'11
Plaats van productie	Piscataway
Uitgeverij	Institute of Electrical and Electronics Engineers
Pagina's	575-580
Aantal pagina's	6
ISBN van geprinte versie	978-1-4577-1676-8
DOI's	https://doi.org/10.1109/ISDA.2011.6121717
Status	Gepubliceerd - 1 dec. 2011
Evenement	11th International Conference on Intelligent Systems Design and Applications, ISDA 2011 - Cordoba, Spanje Duur: 22 nov. 2011 → 24 nov. 2011 Congresnummer: 11

Congres

Congres	11th International Conference on Intelligent Systems Design and Applications, ISDA 2011
Verkorte titel	ISDA
Land/Regio	Spanje
Stad	Cordoba
Periode	22/11/11 → 24/11/11

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10.1109/ISDA.2011.6121717

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Vargas, A., Weffers, H., & Da Rocha, H. V. (2011). Discovering and analyzing patterns of usage to detect usability problems in web applications. In Proceedings of the 2011 11th International Conference on Intelligent Systems Design and Applications, ISDA'11 (blz. 575-580). Artikel 6121717 Institute of Electrical and Electronics Engineers. https://doi.org/10.1109/ISDA.2011.6121717

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title = "Discovering and analyzing patterns of usage to detect usability problems in web applications",

abstract = "In this paper we describe two usability studies in which the interaction of users with an online application was remotely and automatically captured and analyzed. The usability studies were performed using the WebHint method for usability analysis of web applications. We evaluate two different versions of the application in order to observe the applicability of the method for successive usability analysis. The results show how the WebHint method can be used as an alternative approach to carry out successive evaluations of the usability of an application in order to analyze the evolution of different versions of its interface.",

keywords = "log file analysis, pattern mining, remote usability evaluation, sequence mining, usability evaluation, usage mining, user behavior analysis",

author = "Ariel Vargas and Harold Weffers and {Da Rocha}, {Helo{\'i}sa Vieira}",

year = "2011",

month = dec,

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doi = "10.1109/ISDA.2011.6121717",

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pages = "575--580",

booktitle = "Proceedings of the 2011 11th International Conference on Intelligent Systems Design and Applications, ISDA'11",

publisher = "Institute of Electrical and Electronics Engineers",

address = "United States",

note = "11th International Conference on Intelligent Systems Design and Applications, ISDA 2011, ISDA ; Conference date: 22-11-2011 Through 24-11-2011",

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Vargas, A, Weffers, H & Da Rocha, HV 2011, Discovering and analyzing patterns of usage to detect usability problems in web applications. in Proceedings of the 2011 11th International Conference on Intelligent Systems Design and Applications, ISDA'11., 6121717, Institute of Electrical and Electronics Engineers, Piscataway, blz. 575-580, 11th International Conference on Intelligent Systems Design and Applications, ISDA 2011, Cordoba, Spanje, 22/11/11. https://doi.org/10.1109/ISDA.2011.6121717

Discovering and analyzing patterns of usage to detect usability problems in web applications. / Vargas, Ariel; Weffers, Harold; Da Rocha, Heloísa Vieira.
Proceedings of the 2011 11th International Conference on Intelligent Systems Design and Applications, ISDA'11. Piscataway: Institute of Electrical and Electronics Engineers, 2011. blz. 575-580 6121717.

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/Congresprocedure › Conferentiebijdrage › Academic › peer review

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N2 - In this paper we describe two usability studies in which the interaction of users with an online application was remotely and automatically captured and analyzed. The usability studies were performed using the WebHint method for usability analysis of web applications. We evaluate two different versions of the application in order to observe the applicability of the method for successive usability analysis. The results show how the WebHint method can be used as an alternative approach to carry out successive evaluations of the usability of an application in order to analyze the evolution of different versions of its interface.

AB - In this paper we describe two usability studies in which the interaction of users with an online application was remotely and automatically captured and analyzed. The usability studies were performed using the WebHint method for usability analysis of web applications. We evaluate two different versions of the application in order to observe the applicability of the method for successive usability analysis. The results show how the WebHint method can be used as an alternative approach to carry out successive evaluations of the usability of an application in order to analyze the evolution of different versions of its interface.

KW - log file analysis

KW - pattern mining

KW - remote usability evaluation

KW - sequence mining

KW - usability evaluation

KW - usage mining

KW - user behavior analysis

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BT - Proceedings of the 2011 11th International Conference on Intelligent Systems Design and Applications, ISDA'11

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Discovering and analyzing patterns of usage to detect usability problems in web applications

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