Dealing with concept drifts in process mining : a case study in a Dutch municipality

R.P. Jagadeesh Chandra Bose, W.M.P. Aalst, van der, I. Zliobaite, M. Pechenizkiy

Onderzoeksoutput: Boek/rapportRapportAcademic

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Samenvatting

Although most business processes change over time, contemporary process mining techniques tend to analyze these processes as if they are in steady-state. Processes may change suddenly or gradually. The drift may be periodic (e.g. due to seasonal influences) or one-of-a-kind (e.g., the effects of new legislation). For process management it is crucial to discover and understand such concept drifts in processes. In this paper, we present a case study of analyzing concept drifts in three different processes within a large Dutch municipality.
Originele taal-2Engels
UitgeverijBPMcenter. org
Aantal pagina's23
StatusGepubliceerd - 2013

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NaamBPM reports
Volume1313

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