De veelzijdigheid van intrateam-conflict: constructie en test van een Nederlandstalig instrument voor het meten van conflicttypen en conflictdimensies

Conflicts occur frequently within teams. These conflicts may deal with different issues such as disagreements about the task (task conflict), disagreements about personal issues (relationship conflict), and about the distribution of responsibilities (process conflict). In this study, we present the Dutch translation and test of an instrument that aims to measure the distinct dimensions of the above mentioned conflict types. The results showed that for each type of conflict, four dimensions can be distinguished: importance of the issue, negative emotions, open conflict norms, and conflict resolution efficacy. Reliabilities and validity of the instrument were examined and largely supported by the data. Implications for future research and organizational practice are discussed.