Data-driven usability test scenario creation

Maikel L. van Eck, Else Markslag, Natalia Sidorova, Angelique Brosens-Kessels, Wil M.P. van der Aalst

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/CongresprocedureConferentiebijdrageAcademicpeer review

1 Citaat (Scopus)
3 Downloads (Pure)

Samenvatting

In this paper, we present a data-driven approach to enable the creation of evidence-based usability test scenarios. By utilising product usage data to create usability test scenarios, we aim to improve the reliability of the test results and to provide better insights into product usability. The approach consists of four elements: the collection of product usage data, the transformation of these data into logs of user activities, the creation of models of user behaviour, and the guided creation of usability test scenarios based on the models. We discuss the challenges that can be encountered when applying this approach based on our experiences with two case studies in product development. We have created a prototype scenario planning tool and performed a preliminary evaluation of the tool with usability engineers working at Philips Healthcare. The evaluation shows that tool-supported evidence-based usability test creation would be valuable in their daily work.

Originele taal-2Engels
TitelHuman-Centered Software Engineering - 7th IFIP WG 13.2 International Working Conference, HCSE 2018, Revised Selected Papers
RedacteurenMarta Kristín Lárusdóttir, Marco Winckler, Kati Kuusinen, Philippe Palanque, Cristian Bogdan
Plaats van productieCham
UitgeverijSpringer
Pagina's88-108
Aantal pagina's21
ISBN van elektronische versie978-3-030-05909-5
ISBN van geprinte versie978-3-030-05908-8
DOI's
StatusGepubliceerd - 1 jan 2019
Evenement7th International Working Conference on Human-Centered Software Engineering, HCSE 2018 - Sophia Antipolis, Frankrijk
Duur: 3 sep 20185 sep 2018

Publicatie series

NaamLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume11262 LNCS
ISSN van geprinte versie0302-9743
ISSN van elektronische versie1611-3349

Congres

Congres7th International Working Conference on Human-Centered Software Engineering, HCSE 2018
LandFrankrijk
StadSophia Antipolis
Periode3/09/185/09/18

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  • Citeer dit

    van Eck, M. L., Markslag, E., Sidorova, N., Brosens-Kessels, A., & van der Aalst, W. M. P. (2019). Data-driven usability test scenario creation. In M. K. Lárusdóttir, M. Winckler, K. Kuusinen, P. Palanque, & C. Bogdan (editors), Human-Centered Software Engineering - 7th IFIP WG 13.2 International Working Conference, HCSE 2018, Revised Selected Papers (blz. 88-108). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 11262 LNCS). Springer. https://doi.org/10.1007/978-3-030-05909-5_6