Customer journey mining : combining user experience research techniques and data mining to capture a holistic customer journey

F.K. Lehnert

Onderzoeksoutput: Scriptie › EngD Thesis

Originele taal-2	Engels
Begeleider(s)/adviseur	Terken, Jacques M.B., Begeleider Dorrestijn, S.M., Externe begeleider
Datum van toekenning	2 okt. 2018
Plaats van publicatie	Eindhoven
Uitgever	Technische Universiteit Eindhoven
Status	Gepubliceerd - 2 okt. 2018

PDEng thesis confidential

Citeer dit

@phdthesis{e693fd14e1524e3997e1e31787ca2012,

title = "Customer journey mining : combining user experience research techniques and data mining to capture a holistic customer journey",

author = "F.K. Lehnert",

note = "PDEng thesis confidential",

year = "2018",

month = oct,

day = "2",

language = "English",

series = "PDEng report",

publisher = "Technische Universiteit Eindhoven",

type = "EngD Thesis",

}