Consonance between economic and IT services : finding the balance between conflicting requirements

M. Razavian, J. Gordijn

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/CongresprocedureConferentiebijdrageAcademicpeer review

3 Citaties (Scopus)

Uittreksel

[Context and motivation] Service Orientation has been heralded as the solution for seamless alignment of the business and IT. [Question/problem] Alignment, however, remains far from being resolved. [Principal ideas/results] While alignment research typically concentrates on mapping the counterpart elements, this paper provides a case for what we coin consonance—the mutual adjustment of conflicting requirements between business and IT perspectives. In previous work, we have identified inherent discrepancies between the requirements of the business- and IT perspectives. [Contribution] In this paper, to better understand such discrepancies and the kind of support needed for their consonance, we have carried out a real-world example in the music industry. Moreover, we study consonance in a networked setting; both in terms of a business network of enterprises, and in terms of a cross-organizational IT network. The use of the consonance approach in this example reveals important lessons learned.
Originele taal-2Engels
TitelRequirements Engineering: Foundation for Software Quality
Subtitel21st International Working Conference, REFSQ 2015, Essen, Germany, March 23-26, 2015. Proceedings
RedacteurenS. Fricker, K. Schneider
Plaats van productieBerlin
UitgeverijSpringer
Pagina's148-163
DOI's
StatusGepubliceerd - 2015
Evenement21st International Working Conference Requirements Engineering: Foundation for Software Quality (REFSQ 2015), March 23-26, 2015, Essen, Germany - Essen, Duitsland
Duur: 23 mrt 201526 mrt 2015

Publicatie series

NaamLecture Notes in Computer Science
Volume9013
ISSN van geprinte versie0302-9743

Congres

Congres21st International Working Conference Requirements Engineering: Foundation for Software Quality (REFSQ 2015), March 23-26, 2015, Essen, Germany
Verkorte titelREFSQ 2015
LandDuitsland
StadEssen
Periode23/03/1526/03/15
Ander21st International Working Conference on Requirements Engineering

Vingerafdruk

Economics
Industry

Citeer dit

Razavian, M., & Gordijn, J. (2015). Consonance between economic and IT services : finding the balance between conflicting requirements. In S. Fricker, & K. Schneider (editors), Requirements Engineering: Foundation for Software Quality: 21st International Working Conference, REFSQ 2015, Essen, Germany, March 23-26, 2015. Proceedings (blz. 148-163). (Lecture Notes in Computer Science; Vol. 9013). Berlin: Springer. https://doi.org/10.1007/978-3-319-16101-3_10
Razavian, M. ; Gordijn, J. / Consonance between economic and IT services : finding the balance between conflicting requirements. Requirements Engineering: Foundation for Software Quality: 21st International Working Conference, REFSQ 2015, Essen, Germany, March 23-26, 2015. Proceedings. redacteur / S. Fricker ; K. Schneider. Berlin : Springer, 2015. blz. 148-163 (Lecture Notes in Computer Science).
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abstract = "[Context and motivation] Service Orientation has been heralded as the solution for seamless alignment of the business and IT. [Question/problem] Alignment, however, remains far from being resolved. [Principal ideas/results] While alignment research typically concentrates on mapping the counterpart elements, this paper provides a case for what we coin consonance—the mutual adjustment of conflicting requirements between business and IT perspectives. In previous work, we have identified inherent discrepancies between the requirements of the business- and IT perspectives. [Contribution] In this paper, to better understand such discrepancies and the kind of support needed for their consonance, we have carried out a real-world example in the music industry. Moreover, we study consonance in a networked setting; both in terms of a business network of enterprises, and in terms of a cross-organizational IT network. The use of the consonance approach in this example reveals important lessons learned.",
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Razavian, M & Gordijn, J 2015, Consonance between economic and IT services : finding the balance between conflicting requirements. in S Fricker & K Schneider (redactie), Requirements Engineering: Foundation for Software Quality: 21st International Working Conference, REFSQ 2015, Essen, Germany, March 23-26, 2015. Proceedings. Lecture Notes in Computer Science, vol. 9013, Springer, Berlin, blz. 148-163, 21st International Working Conference Requirements Engineering: Foundation for Software Quality (REFSQ 2015), March 23-26, 2015, Essen, Germany, Essen, Duitsland, 23/03/15. https://doi.org/10.1007/978-3-319-16101-3_10

Consonance between economic and IT services : finding the balance between conflicting requirements. / Razavian, M.; Gordijn, J.

Requirements Engineering: Foundation for Software Quality: 21st International Working Conference, REFSQ 2015, Essen, Germany, March 23-26, 2015. Proceedings. redactie / S. Fricker; K. Schneider. Berlin : Springer, 2015. blz. 148-163 (Lecture Notes in Computer Science; Vol. 9013).

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/CongresprocedureConferentiebijdrageAcademicpeer review

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Razavian M, Gordijn J. Consonance between economic and IT services : finding the balance between conflicting requirements. In Fricker S, Schneider K, redacteurs, Requirements Engineering: Foundation for Software Quality: 21st International Working Conference, REFSQ 2015, Essen, Germany, March 23-26, 2015. Proceedings. Berlin: Springer. 2015. blz. 148-163. (Lecture Notes in Computer Science). https://doi.org/10.1007/978-3-319-16101-3_10