Business service triads : a new area for service research

W. Valk, van der; A.J. Weele, van

Business service triads : a new area for service research

W. Valk, van der
, A.J. Weele, van

Innovation Technology Entrepreneurship and Marketing

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/Congresprocedure › Conferentiebijdrage › Academic › peer review

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This paper clarifies the need for studying service triads. As organisations increasingly outsource service delivery to specialist providers, service triads become more and more abundant. The paper reviews existing literature on service procurement and triads to come up with a research framework to guide service triad research. We conclude that research on triads is much needed and invite interested researchers to join us. Keywords: Business services, service triads, research model

Originele taal-2	Engels
Titel	Proceedings of the 20th Annual IPSERA Conference, Vision 20/20 : Preparing Today for Tomorrow's Challenges, Maastricht
Redacteuren	F. Rozemeijer, M. Wetzels, L. Quintens
Pagina's	1405-1418
Status	Gepubliceerd - 2011

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abstract = "This paper clarifies the need for studying service triads. As organisations increasingly outsource service delivery to specialist providers, service triads become more and more abundant. The paper reviews existing literature on service procurement and triads to come up with a research framework to guide service triad research. We conclude that research on triads is much needed and invite interested researchers to join us. Keywords: Business services, service triads, research model",

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Business service triads : a new area for service research. / Valk, van der, W.; Weele, van, A.J.
Proceedings of the 20th Annual IPSERA Conference, Vision 20/20 : Preparing Today for Tomorrow's Challenges, Maastricht. reds. / F. Rozemeijer; M. Wetzels; L. Quintens. 2011. blz. 1405-1418.

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/Congresprocedure › Conferentiebijdrage › Academic › peer review

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AB - This paper clarifies the need for studying service triads. As organisations increasingly outsource service delivery to specialist providers, service triads become more and more abundant. The paper reviews existing literature on service procurement and triads to come up with a research framework to guide service triad research. We conclude that research on triads is much needed and invite interested researchers to join us. Keywords: Business services, service triads, research model

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Business service triads : a new area for service research

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