Business process simulation revisited

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/CongresprocedureConferentiebijdrageAcademicpeer review

57 Citaten (Scopus)


Computer simulation attempts to "mimic" real-life or hypothetical behavior on a computer to see how processes or systems can be improved and to predict their performance under different circumstances. Simulation has been successfully applied in many disciplines and is considered to be a relevant and highly applicable tool in Business Process Management (BPM). Unfortunately, in reality the use of simulation is limited. Few organizations actively use simulation. Even organizations that purchase simulation software (stand-alone or embedded in some BPM suite), typically fail to use it continuously over an extended period. This keynote paper highlights some of the problems causing the limited adoption of simulation. For example, simulation models tend to oversimplify the modeling of people working part-time on a process. Also simulation studies typically focus on the steady-state behavior of business processes while managers are more interested in short-term results (a "fast forward button" into the future) for operational decision making. This paper will point out innovative simulation approaches leveraging on recent breakthroughs in process mining.
Originele taal-2Engels
TitelEnterprise and organizational modeling and simulation (6h International Workshop, EOMAS 2010, held at CAiSE 2010, Hammamet, Tunisia, June 7-8, 2010. Selected Papers)
RedacteurenJ. Barjis
Plaats van productieBerlin
ISBN van geprinte versie978-3-642-15723-3
StatusGepubliceerd - 2010
Evenementconference; 6h International Workshop, EOMAS 2010; 2010-06-07; 2010-06-08 -
Duur: 7 jun 20108 jun 2010

Publicatie series

NaamLecture Notes in Business Information Processing
ISSN van geprinte versie1865-1348


Congresconference; 6h International Workshop, EOMAS 2010; 2010-06-07; 2010-06-08
Ander6h International Workshop, EOMAS 2010


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