Balanced scorecard as evaluation tool with sterilization processes by using fuzzy logic

Lorenzo J. Cevallos-Torres, Miguel Botto-Tobar, Jefferson Nuñez-Gaibor, David Cardenas-Giler, Alexandra Wilches-Medina, Joffre León-Acurio

    Onderzoeksoutput: Hoofdstuk in Boek/Rapport/CongresprocedureConferentiebijdrageAcademicpeer review

    Samenvatting

    The sterilization plants, in the different public hospitals in Guayaquil city, are responsible for the manipulation and handling of surgical instruments. However, the lack of adequate control of these materials due to the possible failure to comply with the norms and procedures, can generate both in patients and in the persons who manipulate the surgical instruments, a certain uncertainty degree, therefore we conducted an analysis based on an organizational use management tool, which measures the performance of the company, as the Balanced Scorecard (BSC), so that this tool can integrate techniques to reduce the uncertainty and to be able to treat the inaccurate data as if they were true through fuzzy logic (FL), guaranteeing the performance and contributing to the optimal decision making, determined by the experts.

    Originele taal-2Engels
    TitelTechnology Trends - 4th International Conference, CITT 2018, Revised Selected Papers
    RedacteurenMiguel Botto-Tobar, Mayra D’Armas, Miguel Zúñiga Sánchez, Miguel Zúñiga-Prieto, Guillermo Pizarro
    Plaats van productieCham
    UitgeverijSpringer
    Pagina's630-643
    Aantal pagina's14
    ISBN van elektronische versie978-3-030-05532-5
    ISBN van geprinte versie978-3-030-05531-8
    DOI's
    StatusGepubliceerd - 1 jan. 2019
    Evenement4th International Conference on Technology Trends, CITT 2018 - Babahoyo, Ecuador
    Duur: 29 aug. 201831 aug. 2018
    Congresnummer: 4
    http://citt.utb.edu.ec

    Publicatie series

    NaamCommunications in Computer and Information Science
    Volume895
    ISSN van geprinte versie1865-0929

    Congres

    Congres4th International Conference on Technology Trends, CITT 2018
    Verkorte titelCITT 2018
    Land/RegioEcuador
    StadBabahoyo
    Periode29/08/1831/08/18
    Internet adres

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