AI-augmented Business Process Management Systems: A Research Manifesto

Marlon Dumas; Fabiana Fournier; Lior Limonad; Andrea Marrella; Marco Montali; Jana Rebecca Rehse; Rafael Accorsi; Diego Calvanese; Giuseppe De Giacomo; Dirk Fahland; Avigdor Gal; Marcello La Rosa; Hagen Völzer; Ingo Weber

doi:10.1145/3576047

AI-augmented Business Process Management Systems: A Research Manifesto

Marlon Dumas, Fabiana Fournier, Lior Limonad, Andrea Marrella, Marco Montali, Jana Rebecca Rehse, Rafael Accorsi, Diego Calvanese, Giuseppe De Giacomo, Dirk Fahland, Avigdor Gal, Marcello La Rosa, Hagen Völzer, Ingo Weber (Corresponding author)

Onderzoeksoutput: Bijdrage aan tijdschrift › Tijdschriftartikel › Academic › peer review

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AI-augmented Business Process Management Systems (ABPMSs) are an emerging class of process-aware information systems, empowered by trustworthy AI technology. An ABPMS enhances the execution of business processes with the aim of making these processes more adaptable, proactive, explainable, and context-sensitive. This manifesto presents a vision for ABPMSs and discusses research challenges that need to be surmounted to realize this vision. To this end, we define the concept of ABPMS, we outline the lifecycle of processes within an ABPMS, we discuss core characteristics of an ABPMS, and we derive a set of challenges to realize systems with these characteristics.

Originele taal-2	Engels
Artikelnummer	11
Aantal pagina's	19
Tijdschrift	ACM Transactions on Management Information Systems
Volume	14
Nummer van het tijdschrift	1
DOI's	https://doi.org/10.1145/3576047
Status	Gepubliceerd - 31 jan. 2023

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© 2023 Copyright held by the owner/author(s).

Financiering

Work supported by the European Research Council via Advanced Grants PIX (834141) and WhiteMech (834228).

Financiers	Financiernummer
European Research Council	834141, 834228

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AU - Marrella, Andrea

AU - Montali, Marco

AU - Rehse, Jana Rebecca

AU - Accorsi, Rafael

AU - Calvanese, Diego

AU - De Giacomo, Giuseppe

AU - Fahland, Dirk

AU - Gal, Avigdor

AU - La Rosa, Marcello

AU - Völzer, Hagen

AU - Weber, Ingo

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KW - business automation

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AI-augmented Business Process Management Systems: A Research Manifesto

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