Adding friction to frictionless payments: a haptic interface for digital transactions

Bart Hengeveld, Jordy Rooijakkers

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/CongresprocedureConferentiebijdrageAcademicpeer review

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Samenvatting

Over the past decades monetary transactions have become increasingly dematerialized. Nowadays payments should be “frictionless”, as easy as possible, for example through NFC or biometric payment methods. Although frictionless payment methods hold advantages in terms of safety, convenience and privacy, they also pose problems as the inherent physicality of cash is shown to help people with budgeting and expense tracking. In this paper we describe our ongoing work in creating more mindful interactions, in this case by re-physicalizing part of digital transactions with the aim of combining the advantages of digital payment methods with those of physical money. We present the evaluation of a haptic interface for in-store digital payments. Results from a four-week lab evaluation indicate that people are capable of getting a feel for the absolute values of a payment as presented through our interface.

Originele taal-2Engels
TitelTEI 2019 - Proceedings of the 13th International Conference on Tangible, Embedded, and Embodied Interaction
Plaats van productieNew York
UitgeverijAssociation for Computing Machinery, Inc
Pagina's243-250
Aantal pagina's8
ISBN van elektronische versie978-1-4503-6196-5
DOI's
StatusGepubliceerd - 17 mrt 2019
Evenement13th International Conference on Tangible, Embedded, and Embodied Interaction, TEI 2019 - Tempe, Verenigde Staten van Amerika
Duur: 17 mrt 201920 mrt 2019

Congres

Congres13th International Conference on Tangible, Embedded, and Embodied Interaction, TEI 2019
LandVerenigde Staten van Amerika
StadTempe
Periode17/03/1920/03/19

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