Samenvatting
In the contemporary business world, organisations engage in service systems to co-create value. Centring around value propositions, the actors of a service system integrate their resources to create novel service solutions for service beneficiaries. The initial step towards integration of resources relates to the identification of resource re-configurations that are relevant in the context of a service system. However, this is a challenging task as the actor compositions in service systems are volatile. Therefore, standardised and modular resource re-configurations are crucial for enabling actors’ agility and for mobilising their resources in their service systems. Recognising these needs, we propose a method to guide the transformation of a value proposition into modular, standardised, and contextualised actor resource re-configurations. The design is based upon the business services paradigm and has been developed by following design science research methodology. Furthermore, we present an application of the method in a real-life business case.
Originele taal-2 | Engels |
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Titel | European Conference on Information Systems (ECIS 2021) |
Subtitel | Human Values Crisis in a Digitizing World |
Status | Gepubliceerd - 16 mei 2021 |
Evenement | 29th European Conference on Information Systems (ECIS 2021): Human Values Crisis in a Digitizing World - Marrakech, Marokko Duur: 14 jun. 2021 → 16 jun. 2021 https://www.ecis2021.com/ |
Publicatie series
Naam | ECIS Research Papers |
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Volume | 77 |
Congres
Congres | 29th European Conference on Information Systems (ECIS 2021) |
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Land/Regio | Marokko |
Stad | Marrakech |
Periode | 14/06/21 → 16/06/21 |
Internet adres |