A method to enable ability-based human resource allocation in business process management systems

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4 Citaten (Scopus)

Samenvatting

Business process management systems are used to orchestrate the activities in an organization. These information systems allocate resources to perform activities based on information that describes those resources and activities. It is widely recognized that resource allocation can be enhanced by considering resource characteristics during selection. However, little guidance is available that shows how such characteristics should be specified. Human ability is one such characteristic, with the advantage that it is well-defined in the Fleishman Taxonomy of Human Abilities. This paper presents a method that leverages the Fleishman taxonomy to specify activities and human resources. Those specifications are then used to allocate resources to activities during process run-time. We show how ability-based resource allocation can be implemented in a business process management system and evaluate the method in a real-world scenario.

Originele taal-2Engels
TitelThe Practice of Enterprise Modeling - 11th IFIP WG 8.1. Working Conference, PoEM 2018, Proceedings
RedacteurenDimitris Karagiannis, Robert Andrei Buchmann, Marite Kirikova
Plaats van productieCham
UitgeverijSpringer
Pagina's37-52
Aantal pagina's16
ISBN van elektronische versie978-3-030-02302-7
ISBN van geprinte versie978-3-030-02301-0
DOI's
StatusGepubliceerd - 1 jan 2018
Evenement11th IFIP WG 8.1 Conference on the Practice of Enterprise Modeling, PoEM 2018 - Vienna, Oostenrijk
Duur: 31 okt 20182 nov 2018

Publicatie series

NaamLecture Notes in Business Information Processing
Volume335
ISSN van geprinte versie1865-1348

Congres

Congres11th IFIP WG 8.1 Conference on the Practice of Enterprise Modeling, PoEM 2018
LandOostenrijk
StadVienna
Periode31/10/182/11/18

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Citeer dit

Erasmus, J., Vanderfeesten, I., Traganos, K., Jie-A-Looi, X., Kleingeld, A., & Grefen, P. (2018). A method to enable ability-based human resource allocation in business process management systems. In D. Karagiannis, R. A. Buchmann, & M. Kirikova (editors), The Practice of Enterprise Modeling - 11th IFIP WG 8.1. Working Conference, PoEM 2018, Proceedings (blz. 37-52). (Lecture Notes in Business Information Processing; Vol. 335). Cham: Springer. https://doi.org/10.1007/978-3-030-02302-7_3