Highly Commended Award. (2016) Robert Johnston Award

Nijssen, Ed J. (Ontvanger) & Schepers, Jeroen J.L. (Ontvanger)

Innovation Technology Entrepreneurship and Marketing

Prijs: Anders › Werk, activiteit of publicatie gerelateerde prijzen (lifetime, best paper, poster etc.) › Wetenschappelijk

Omschrijving

for article: ‘Why did they do it? How customers’ self-service technology introduction attributions affect the customer-provider relationship’ Journal of Service Management, 27(3), 276-298. (co-authors J. J. L. Schepers , D. Belanche.

Datum van toekenning	2017
Mate van erkenning	Internationaal