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Persoonlijk profiel

Quote

“Optimizing business processes is not sufficient; we also need to innovate. That is how we adapt to change.”  

Research profile

Oktay Turetken is an Associate Professor in the Department of Industrial Engineering & Innovation Sciences at Eindhoven University of Technology (TU/e). His research interest centers around the topic of ‘business model engineering’ in an information systems/business process management (BPM) context, with special focus on the operational design and implementation of service-dominant business models using BPM methods and tools, and the organizational capabilities related to the strategic, people and cultural factors (i.e. soft factors of BPM) that influence an organization’s ability to redesign and manage business and process models. Current research projects focus on Business Model Engineering, Maturity Models in Business Process Management, Digital Transformation/Innovation.

Academic background

Oktay Turetken obtained his PhD in Information Systems from Middle East Technical University (METU), Turkey. From 2008 until late 2012, he worked as a research fellow in the European Research Institute in Service Science at Tilburg University, where he participated in EU funded FP7 research projects on service science and business process management. Between 1999 and 2008, he worked as a software and business process improvement consultant in industry, and participated in and led a number of projects dealing with software process improvement, enterprise resource planning system implementation, large-scale software intensive system specification and acquisition, and project & portfolio management system implementation. In 2007 and 2008, he was also an adjunct lecturer in the Software Management master program at METU.  

Since 2014, he has led and worked in several projects in the mobility and C-ITS domain. He is a regular contributor to journals such as Business & Information Systems Engineering, Information and Software Technology, and Journal of Software: Evolution and Process. 

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Projecten 2017 2020

Accelerating C-ITS Mobility Innovation and depLoyment in Europe

Grefen, P., Jansen, R., Jansen, R., Türetken, O., Türetken, O., Adali, E. & van der Avoird, M.

29/05/1730/11/20

Project: Onderzoek direct

Onderzoeksoutput 2004 2019

3D virtual world BPM training systems: process gateway experimental results

Leyer, M., Brown, R., Aysolmaz, B., Vanderfeesten, I. & Turetken, O., 2019, Advanced Information Systems Engineering - 31st International Conference, CAiSE 2019, Proceedings. Giorgini, P. & Weber, B. (redactie). Cham: Springer, blz. 415-429 15 blz. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 11483 LNCS)

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/CongresprocedureConferentiebijdrageAcademicpeer review

Open Access
Bestand
Virtual Worlds
Gateway
Personnel
Experimental Results
Industry

Business model innovation in the smart mobility domain

Türetken, O., Grefen, P., Gilsing, R., Adali, E. & Ozkan, B., 1 sep 2019, Cooperative Intelligent Transport Systems: Towards High-Level Automated Driving. Lu, M. (redactie). London, blz. 63-86 (IET Transportation Series; vol. 25)

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/CongresprocedureHoofdstukAcademicpeer review

Open Access
Bestand

Business processes exceptions in relation to operational performance

Dijkman, R., Turetken, O., van IJzendoorn, G. R. & de Vries, M., 2019, In : Business Process Management Journal. 25, 5, blz. 908-922

Onderzoeksoutput: Bijdrage aan tijdschriftTijdschriftartikelAcademicpeer review

Business process model
Business process
Business performance
Throughput
Continuous improvement
1 Citaat (Scopus)

Influential characteristics of enterprise information system user interfaces

Türetken, O., Ondracek, J. & IJsselsteijn, W. A., 11 apr 2019, In : Journal of Computer Information Systems . 59, 3, blz. 243-255 13 blz.

Onderzoeksoutput: Bijdrage aan tijdschriftTijdschriftartikelAcademicpeer review

Open Access
Bestand
user interface
User interfaces
information system
Information systems
Industry

Insights on traffic management in the MaaS value chain

Coconea, L., Mizaras, V., Türetken, O., Dovinola, G. & Grefen, P., 6 jun 2019, ITS European Congress 2019. 8 blz. TP1819

Onderzoeksoutput: Hoofdstuk in Boek/Rapport/CongresprocedureConferentiebijdrageAcademicpeer review

Open Access
Bestand
Industry
Managers

Activiteiten 2013 2019

BPM in the era of Digital Innovation and Transformation: New Capabilities and Perspectives

Oktay Türetken (Organisator)
2 sep 2019

Activiteit: Types deelname aan of organisatie van een evenementWorkshop, seminar, cursus of expositieWetenschappelijk

45th Euromicro Conference on Software Engineering and Advanced Applications (SEAA 2019)

Oktay Türetken (Organisator)
28 aug 2019

Activiteit: Types deelname aan of organisatie van een evenementCongresWetenschappelijk

Facilitating C-ITS deployment: Designing new business models and assessing the cost & benefits

Oktay Türetken (Spreker)
5 jun 2019

Activiteit: Types gesprekken of presentatiesGenodigd sprekerProfessioneel

Design of Service-Dominant Business Models for the Cross-border Traveler via MyCorridor Platform

Oktay Türetken (Consultant)
16 nov 2018

Activiteit: Types adviesConsultancyProfessioneel

44th Euromicro Conference on Software Engineering and Advanced Applications (SEAA 2018)

Oktay Türetken (Organisator)
29 aug 2018

Activiteit: Types deelname aan of organisatie van een evenementCongresWetenschappelijk

Scriptie

A fuzzy maturity model for care pathways

Auteur: Schriek, M., 30 sep 2015

Begeleider: Kaymak, U. (Afstudeerdocent 1) & Türetken, O. (Afstudeerdocent 2)

Scriptie/masterproef: Master

Bestand

Agile enterprise information system implementation: evaluating the applicability of agile practices in enterprise information system implementation projects : a case study

Auteur: van Eldijk, J., 31 aug 2017

Begeleider: Türetken, O. (Afstudeerdocent 1) & Stegeman, J. (Externe persoon) (Externe coach)

Scriptie/masterproef: Master

Bestand

Analysis and improvement of process models with respect to key performance indicators: a debt collection case study

Auteur: Syring, A., 28 mei 2018

Begeleider: de Leoni, M. (Afstudeerdocent 1), Schouten, M. (Externe persoon) (Externe coach), Duivesteijn, W. (Afstudeerdocent 2) & Türetken, O. (Afstudeerdocent 2)

Scriptie/masterproef: Master

Bestand

A patient-centeredness maturity model for healthcare organizations

Auteur: Sanders, V., 16 dec 2016

Begeleider: Türetken, O. (Afstudeerdocent 1) & Van Gorp, P. (Afstudeerdocent 2)

Scriptie/masterproef: Master

Bestand

Application and evaluation of the BASE/X framework in the healthcare domain

Auteur: Vangangelt, Z., 30 apr 2016

Begeleider: Vanderfeesten, I. (Afstudeerdocent 1) & Türetken, O. (Afstudeerdocent 2)

Scriptie/masterproef: Master

Bestand