A Balancing Act: How Frontline Employees’ Combine Customer- and Coworker Directed Behaviors when Serving Business Customers?

Activiteit: Types gesprekken of presentatiesGenodigd sprekerWetenschappelijk

Beschrijving

Guest lecture, and visit Marketing department University of Passau on their invitation
Periode11 mrt. 201914 mrt. 2019
Gehouden opUniversity of Passau, Duitsland
Mate van erkenningInternationaal