Triggering innovative behavior of customer-facing service providers
: the influence of contract setup and relationship quality

  • J.J.A.P. de Vries

Student thesis: Master

Date of Award31 May 2011
Original languageEnglish
SupervisorA.J. van Weele (Supervisor 1), W. van der Valk (Supervisor 2) & Jeroen J.L. Schepers (Supervisor 2)

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    Type: Thesis

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