The reliability feedback process
: using field complaints as feedback to improve the reliability of product design

  • S.D.A. van Gils

Student thesis: Master

Abstract

A case study at Philips Lighting in developing a feedback process using field complaints as information in order to improve the reliability of the design of electronic lamp driver products
Date of Award31 Aug 2009
Original languageEnglish
SupervisorJ.J.M. Trienekens (Supervisor 1) & A. Kastelein (Supervisor 2)

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