The influence of user expertise on the usability experience
: interfaces for different users at Vodafone call centers

  • C.J.L. van Lümig

Student thesis: Master

Abstract

Date of Award31 Aug 2009
Original languageEnglish
SupervisorJaap R.C. Ham (Supervisor 1) & Wijnand A. IJsselsteijn (Supervisor 2)

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