The influence of TCO consideration by the sales personnel on customer loyalty and satisfaction

  • W.J.R. Heijmann

Student thesis: Master

Date of Award31 Oct 2013
Original languageEnglish
SupervisorA. de Jong (Supervisor 1) & Bonnie E. Beerkens (Supervisor 2)

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    File: application/pdf, 2.33 MB

    Type: Thesis

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