Personalization in automated digital customer support
: an explorative and experimental study

  • T.R. Aanhane

Student thesis: Master

Abstract

Date of Award22 Dec 2017
Original languageEnglish
SupervisorEd Nijssen (Supervisor 1), Lambèr M.M. Royakkers (Supervisor 2) & W. van der Borgh (Supervisor 2)

Cite this

Personalization in automated digital customer support: an explorative and experimental study
Aanhane, T. R. (Author). 22 Dec 2017

Student thesis: Master