Skip to main navigation Skip to search Skip to main content

Optimizing sales and customer support processes using service blueprinting

  • D. van den Boorn

Student thesis: Master

Date of Award31 Jan 2016
Original languageEnglish
SupervisorJoost P.M. Wouters (Supervisor 1) & Ed J. Nijssen (Supervisor 2)

Cite this

Documents

  • full text

    File: application/pdf, 23.9 MB

    Type: Thesis

'