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Managing the trade-off between customization and standardization in new service design
: the development of a modular service model

  • K. de Rooij

Student thesis: Master

Date of Award31 Aug 2013
Original languageEnglish
SupervisorJoost P.M. Wouters (Supervisor 1) & J.A. Keizer (Supervisor 2)

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    File: application/pdf, 2 MB

    Type: Thesis

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